At a Glance
- Tasks: Provide expert technical support and ensure smooth IT operations for The Royal Kennel Club.
- Company: Join a prestigious organisation dedicated to animal welfare and technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with occasional events and on-call support for operational resilience.
- Why this job: Make a real impact by solving problems and embracing new technologies every day.
- Qualifications: Experience in on-premises infrastructure and Azure environments is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: London, Aylesbury & Hybrid
Term: 12 months fixed term contract
Team: Technology
Salary: Competitive
Closing date: 7 August 2026
*Please note we are unable to provide sponsorship
Why join us?
As our Senior Support Analyst, you'll play a vital role in keeping The Royal Kennel Club connected, secure and running smoothly. You'll provide expert 1st and 2nd line technical support across our on-premises and cloud-based IT environment, ensuring colleagues have the technology and support they need to do their best work. This is an excellent opportunity for a proactive, customer-focused IT professional who enjoys solving problems, embracing new technologies and making a real impact every day.
The role requires flexibility to attend events and provide occasional evening, weekend and on-call support where required to maintain business continuity and operational resilience.
Requirements:
- Significant experience supporting on-premises infrastructure e.g. switches, wireless servers (Essential)
- Significant experience supporting Azure environments; Entra ID, Intune, Defender (Essential)
- ITIL Foundation Certification in Service Management (Desirable)
- Microsoft Certified: Azure Administrator, Security Administrator, or Modern Desktop Administrator (Desirable)
- CompTIA Security+ or Network+ certification (Desirable)
- Experience with PowerShell scripting for automation and IT administration (Essential)
- Understanding of compliance frameworks (GDPR, ISO 27001) and security auditing (Essential)
- Knowledge of remote monitoring tools and IT asset management systems
- Working knowledge of Freshservice (Desirable)
Senior Support Analyst in London employer: The Royal Kennel Club
The Royal Kennel Club is an exceptional employer, offering a supportive and collaborative work culture that prioritises canine wellbeing and employee growth. With generous benefits such as up to 30 days of annual leave, enhanced family leave policies, and financial support for professional development, employees are empowered to thrive in their roles while making a meaningful impact on the health and welfare of dogs. Located in a vibrant community, the organisation fosters a passion for animal welfare and provides unique opportunities to engage with industry experts and contribute to innovative projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Analyst in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at The Royal Kennel Club that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Senior Support Analyst in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at The Royal Kennel Club, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at The Royal Kennel Club can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at The Royal Kennel Club will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at The Royal Kennel Club
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at The Royal Kennel Club. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at The Royal Kennel Club.
