At a Glance
- Tasks: Analyse and improve business processes to support the Royal Kennel Club's transformation.
- Company: Join the Royal Kennel Club, a leader in canine welfare and community engagement.
- Benefits: Enjoy 25-30 days annual leave, enhanced pay, and lifestyle discounts.
- Other info: Hybrid work model with opportunities for professional development and career growth.
- Why this job: Make a real impact on business change while working in a collaborative environment.
- Qualifications: Business analysis experience and strong stakeholder management skills required.
The predicted salary is between 37800 - 46200 £ per year.
Job Description
Job Description
- Team: PMO and Change
- Reports to: Head of PMO and Change
Closing date
*Please not we are unable to provide work visa sponsorships
About the role
This role will support the Royal Kennel Club’s transformation by analysing, documenting and improving business processes, ensuring that business requirements are clearly defined and translated into effective digital, operational and commercial solutions that deliver measurable value and enable effective business change.
Why join us?
Working collaboratively with stakeholders and the wider PMO and change team this person will support the design, development, testing and implementation of projects, new processes and systems, while identifying opportunities for increased efficiency, managing process change risks and supporting continuous improvement across the Royal Kennel Club.
What you'll bring
Essential Qualifications and Experience
- A recognised Business Analysis or Business Process Management qualification such as: (i) BCS International Diploma in Business Analysis, (ii) BCS Practitioner in Business Analysis or (iii) IIBA CBAP, CCBA or ECBA, Digital Transformation, IT or a related discipline.
- Experience in business analysis, business process improvement, process mapping or a similar role.
- Experience documenting business processes, workflows and business requirements.
- Experience gathering requirements from stakeholders and translating these into clear functional specifications or user stories.
- Experience of applying business analysis techniques including process mapping, stakeholder analysis, root cause analysis, option appraisal and business modelling.
- Strong stakeholder management skills, including the ability to build, cultivate, and maintain relationships with stakeholders across all levels
- Experience working within Agile, Waterfall or hybrid delivery environments and adapting analysis approaches accordingly.
- Ability to work independently, manage competing priorities and deliver high-quality outputs to deadlines.
- Strong analytical, problem-solving skills and critical thinking skills, with the ability to assess business needs, identify risks and recommend practical solutions.
- Excellent written and verbal communication skills, with the ability to present complex information in a clear and accessible way.
- Strong organisational skills, with the ability to manage competing priorities and adapt to a constantly evolving environment.
- Has a curious, exploratory and continuous learning mindset for themselves and for the people around them.
- Thinks holistically about product capability from the delivery and operations perspective
- Experience identifying opportunities to improve business processes, efficiency and ways of working
Desirable Qualifications and Experience
- Experience using process mapping tools and techniques, such as BPMN, Visio, Lucid chart or similar.
- Experience working within Agile delivery environments, including writing user stories and defining acceptance criteria.
- Experience using project management, requirements management or collaboration tools, such as Jira, Azure Dev Ops or similar.
- Experience facilitating workshops and supporting stakeholder engagement or change management activities.
- Experience working on digital transformation projects, system enhancements or business process improvement programmes.
- Knowledge of risk assessment, change control and testing methodologies.
What you'll be doing
- Project Delivery & Analysis
- Lead business analysis activities for projects and support complex programmes.
- Apply appropriate delivery methodologies and adapt working practices to align with team approaches.
- Plan and use suitable analysis techniques to understand business context, problems and root causes.
- Define problem statements and develop, assess and recommend feasible options.
- Business Modelling & Process Improvement
- Model business processes, systems, roles and interactions with limited direction.
- Analyse and evaluate business processes to identify issues and opportunities for improvement.
- Design, prioritise and support the implementation of process improvements.
- Validate business process changes through testing and evaluation.
- Assess the risks associated with proposed process changes and communicate these effectively to the management team
Requirements & Systems Analysis
- Identify, analyse, challenge and validate business and user requirements.
- Coordinate and support the prioritisation and management of requirements through their lifecycle.
- Stakeholder Engagement
- Identify and manage key stakeholders, maintaining clear and regular communication.
- Build and sustain effective relationships to support user needs and business objectives.
- Tailor communication styles and build consensus, using evidence to support decisions and improve relationships.
- Testing & User Experience
- Support testing activities by defining business scenarios and acceptance criteria.
- Review prototypes, test plans and test outcomes to ensure requirements traceability.
- Apply user experience analysis techniques to identify, validate and prioritise user needs.
- Present findings in a clear and accessible way to support data-informed decision-making.
- Community & Continuous Improvement
- Mentor and support colleagues to enhance business analysis capability across the organisation.
- Maintain an up-to-date understanding of the organisation’s business model, industry trends, competitors and the wider market environment.
- Use this knowledge to inform business process analysis, identify opportunities for improvement and support the development of effective digital solutions
- Job Benefits
- 25 days annual leave, increasing up to 30 days, in addition to statutory holidays.
Staff may also receive additional days for any approved business closure days over the festive period in December, Option to buy up to five days of annual leave per year.
- Employer pension contributions double the percentage of your plan earnings, up to 8%
- Life assurance equivalent to three times your basic salary (two times your basic salary for non-pension scheme members)
- Enhanced maternity, paternity and adoption pay
- Lifestyle discounts via our EAP and healthcare cashback programme
- Discounts on Royal Kennel Club products and services
- 4X Complimentary staff tickets to Crufts and Discover Dogs
- Healthcare cashback programme with a fixed contribution paid for by the Royal Kennel Club
- Free eye tests with a voucher towards the cost of your spectacles
- Financial support for professional and vocational qualifications, with five days' study leave provided
- Free access to The Royal Kennel Club Library and Art Gallery
Business Analyst employer: The Royal Kennel Club
The Royal Kennel Club offers an exceptional work environment in the heart of London, where innovation meets tradition. With a strong focus on employee growth and development, we provide opportunities for our team to excel in their careers while enjoying a collaborative and inclusive culture. Our hybrid working model ensures a healthy work-life balance, making it an ideal place for passionate professionals looking to make a meaningful impact in the events industry.
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We think this is how you could land Business Analyst
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We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at The Royal Kennel Club, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at The Royal Kennel Club
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with The Royal Kennel Club’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
