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- Tasks: Support event planning and deliver exceptional customer experiences at the Royal International Air Tattoo.
- Company: Join a legendary event that inspires passion for aviation and space.
- Benefits: Earn £25,000 pro rata, plus exclusive discounts and complimentary tickets to RIAT.
- Why this job: Be part of a world-famous event and make lasting memories while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, customer service experience, and strong IT skills.
- Other info: Work in a dynamic team and enjoy flexible hours leading up to an exciting weekend.
The predicted salary is between 20000 - 30000 £ per year.
The Royal International Air Tattoo has been running for over 50 years and is staged in support of the Royal Air Force Charitable Trust. The Royal Air Force Charitable Trust’s vision is to ignite the passion for aviation and space, and inspire young minds upwards. Empowering them with the knowledge, skills, inclusive opportunities and experiences to aspire and pursue a rewarding and innovative career in the field of aerospace.
We are looking to appoint an Assistant on a fixed-term contract who will support the Hospitality & Event Executive in the planning and delivery of RIAT 26.
Your Main Responsibilities Will Include:
- To work closely with the Hospitality and Event Executive in the planning and delivery process of all public and corporate hospitality upgrades at RIAT, at times, liaising directly with internal stakeholders and contractors.
- Provide everyday support and administration to both the Hospitality and Event Executive and the Head of Hospitality and Events.
- Liaise with our caterers to ensure customer dietary requirements are recorded.
- To lead with the administration and management of two public enclosures.
- To administer table planning in the Aviation Club.
- To assist with the administration of the Pass mail out process.
- To lead with the administration of the volunteer team.
- To support the team in providing a seamless customer experience, ensuring a superior level of customer service is always met.
Type Of Contract/working Hours: FTC 13/04/2026 until 24/07/2026, 36.25 hours per week. Based in Fairford, Gloucestershire. All employees are required to work the Saturday or Sunday before the Royal International Air Tattoo and the whole weekend of the event. RIAT Weekend Date: 17th-19th July 2026.
What We Will Offer: We offer a salary of £25,000 per annum (pro rata), along with the unique opportunity to be part of the world-famous Royal International Air Tattoo. As part of the role, you’ll also receive two complimentary tickets to RIAT, plus an exclusive staff discount of 50% on up to six additional tickets—so you can share the experience with friends or family and enjoy the event from the inside.
About You: The ideal candidate will have GCSEs including Maths and English, with prior experience in customer service or events and strong IT skills. You will be a confident communicator who can work independently or as part of a team, prioritise effectively, and perform well under pressure. Customer-focused and commercially minded, you will lead by example, put safety first, and take pride in delivering excellent service with a flexible, proactive approach.
How To Apply: To apply, please submit a CV together with a covering letter outlining your interest in the role and how your experience aligns with the requirements. Closing date 28th February 2026.
Enclosure Assistant in Fairford employer: The Royal International Air Tattoo
Contact Detail:
The Royal International Air Tattoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enclosure Assistant in Fairford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with those who have experience in hospitality and events. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Prepare for interviews by researching the Royal International Air Tattoo and its values. Show us that you’re passionate about aviation and customer service, and be ready to discuss how you can contribute to creating a seamless experience for guests.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly will help you stand out. Remember, we want someone who can liaise effectively with both internal teams and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the RIAT team!
We think you need these skills to ace Enclosure Assistant in Fairford
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in customer service or events, and don’t forget to showcase those strong IT skills. Tailor it to reflect how you can support the Hospitality & Event Executive at RIAT.
Write a Personal Covering Letter: This is your chance to shine! Use your covering letter to express your passion for aviation and how your background aligns with the role. Be sure to mention specific experiences that demonstrate your ability to deliver excellent customer service.
Show Off Your Communication Skills: As a confident communicator, it’s important to convey this in your application. Whether it’s through your CV or covering letter, make sure your writing is clear, concise, and professional. This will show us you can handle the responsibilities of liaising with stakeholders and contractors.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re keen on joining our team at the Royal International Air Tattoo!
How to prepare for a job interview at The Royal International Air Tattoo
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Enclosure Assistant role. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and event planning. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you handled dietary requirements or resolved issues effectively, as these will resonate well with the interviewers.
✨Demonstrate Teamwork and Independence
The job requires both teamwork and the ability to work independently. Be ready to discuss times when you've successfully collaborated with others, as well as instances where you took the initiative on your own. This balance will highlight your versatility and adaptability, which are key traits for this role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, the team, and the Royal International Air Tattoo itself. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
