At a Glance
- Tasks: Administer IT systems and support our website to enhance audience engagement.
- Company: Join the Royal Institution, a charity connecting people with science for over 225 years.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Flexible work patterns considered; great career development opportunities await!
- Why this job: Make a real impact in a vibrant environment while working with cutting-edge technology.
- Qualifications: Experience in IT support and website administration, with strong communication skills.
The predicted salary is between 42000 - 42000 £ per year.
Contract: Permanent & full-time, 35 hours per week, Monday to Friday with some flexibility. Salary: c£42,000 per annum.
About the Royal Institution (Ri): The Royal Institution (Ri) is an independent charity that has been connecting people with science for more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, educational programmes and digital content that reaches audiences around the world.
Our IT team are currently in the process of implementing a new website and integrated digital platform designed to transform how we engage with our audiences and manage supporter relationships. As IT and Website Administrator you will play a key role in administering, supporting and continuously improving our IT environment and the effective operation of our website.
About You: This is an exciting opportunity for someone who enjoys combining hands-on IT support with website administration and digital service management. You will provide responsive second-line IT support across the organisation, administering Microsoft 365, helping maintain secure and reliable systems, and support the ongoing development and operation of the Ri's website, integrations and live digital services. Working closely with colleagues and external suppliers, you will help ensure our team have the tools they need to work effectively whilst supporting the technology that underpins membership, fundraising, events and public engagement activities. This is a permanent and full-time role, requiring sound technical judgement and clear communication with technical and non-technical stakeholders. Flexible work patterns will be considered.
Main responsibilities of the role:
- IT Support & Systems Administration: Deliver second-line IT support, resolving incidents and service requests. Administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive. Manage users, permissions and security controls through Entra ID. Support Windows and macOS devices, peripherals and device management solutions.
- Website & Digital Platforms: Administer and support the Ri website and content management system. Manage user access, permissions and routine content or configuration updates. Support integrations with CRM, payment, video streaming and marketing platforms.
- Security & Service Reliability: Monitor digital services, hosting environments and integrations. Support website availability, security and incident response activities. Maintain domains, DNS, SSL certificates and deployment processes. Contribute to Cyber Essentials and wider security assurance activities.
Skills, experience and knowledge:
- Experience in both IT support and website or digital platform administration.
- Experience administering Microsoft 365 environments.
- Knowledge of identity and access management, MFA and security best practice.
- Experience supporting Windows and macOS devices.
- Experience of CMS administration and public-facing websites.
- The ability to troubleshoot and safely work with an existing web codebase.
- Excellent communication skills and the ability to explain technical concepts clearly to non-technical colleagues.
- A proactive, organised and collaborative approach to work.
Closing date for applications: 9am Tuesday 17 November 2026. Interviews: We are planning to hold interviews week commencing 30 November 2026.
IT & Website Administrator in London employer: The Royal Institution
The Royal Institution is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for those passionate about digital transformation. Employees benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and the opportunity to contribute to meaningful projects that impact the community. Located in a prestigious institution, this role offers unique advantages such as networking opportunities with leading experts in the field.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Website Administrator in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Royal Institution values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Royal Institution might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Royal Institution!
✨Direct Apply to The Royal Institution
Let's not forget to apply directly through the The Royal Institution website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Website Administrator in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Royal Institution.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Royal Institution. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Royal Institution
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
