At a Glance
- Tasks: Manage membership applications and support the Membership Committee with operational tasks.
- Company: Professional membership institution in London with a focus on excellence.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in member experiences.
- Qualifications: Strong organisational skills, customer service experience, and IT proficiency.
- Other info: Flexible work environment with a vibrant office culture.
The predicted salary is between 28800 - 43200 £ per year.
A professional membership institution in London is seeking a Membership and Professional Standards Officer to support membership processes and provide operational assistance. The role involves managing membership applications, supporting the Membership Committee, and ensuring smooth administration of services.
Candidates must have strong organisational skills, experience in customer service, and proficiency in IT systems. The position offers a hybrid working model with two days a week in the office, and the ideal candidate will be based in London.
Membership & Standards Specialist — London/Hybrid employer: THE ROYAL INSTITUTION OF NAVAL ARCHITECTS
Contact Detail:
THE ROYAL INSTITUTION OF NAVAL ARCHITECTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Standards Specialist — London/Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to be confident in showcasing our organisational skills and customer service experience!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Membership & Standards Specialist — London/Hybrid
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Membership & Standards Specialist role. Highlight your organisational skills and any relevant experience in customer service, as these are key for us.
Showcase Your IT Skills: Since proficiency in IT systems is a must, don’t forget to mention any specific software or tools you’re familiar with. We love seeing candidates who can hit the ground running!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at THE ROYAL INSTITUTION OF NAVAL ARCHITECTS
✨Know Your Membership Processes
Familiarise yourself with the membership application processes relevant to the role. Be prepared to discuss how you would manage these applications and any experience you have in similar roles. This shows your understanding of the position and your proactive approach.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the operational aspects of the role effectively.
✨Customer Service is Key
Since the role involves supporting the Membership Committee, be ready to talk about your customer service experience. Share specific instances where you resolved issues or improved member satisfaction, as this will illustrate your commitment to providing excellent service.
✨Get Comfortable with IT Systems
Brush up on the IT systems you’ve used in previous roles. If you know which systems the organisation uses, mention your familiarity with them. Being tech-savvy will give you an edge, especially in a hybrid working environment where digital tools are essential.