At a Glance
- Tasks: Help create extraordinary experiences for visitors at the Royal residences.
- Company: Join the Royal Household and be part of a dedicated team.
- Benefits: Enjoy 25 days annual leave, pension contributions, and complimentary lunch.
- Other info: Flexible hours available with opportunities across various royal locations.
- Why this job: Work in stunning surroundings and make a real impact on hospitality.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork skills.
The predicted salary is between 26873 - 26873 £ per year.
- £26,873.11 per annum (pro-rata for part-time) plus accomodation
- Hours of work 20 or 40 hours per week contracts available
About the role
It’s helping to assemble a table ready to seat two hundred.
It’s the collaboration and the community spirit.
And it’s helping to deliver extraordinary service in incredible surroundings.
This is what makes working for the Royal Household exceptional
The Master of the Household’s Department handles everything involved in the official and private entertaining across all the Royal residences.
Joining our small and dedicated Castle Attendants team, you’ll be part of the team that creates the first impression for any visitor or guest to the castle.
Key Responsibilities
- An intrinsic part of the role is to carry out physical tasks, maintaining the presentation of the site internally and externally, ensuring everything goes to plan behind the scenes.
- Act as a physical presence at castle/palace entrances, providing support for all deliveries and relevant security checks to ensure that packages can be received and distributed to the castle precincts and residents.
- Whether you’re setting up for a department meeting or arranging the state rooms for thousands of visitors, you’ll support the smooth daily running of a working palace.
- You’ll also make sure that every item is in place and presented to its very best, moving furniture and carpets along with the extraordinary works of art and priceless antiques.
- Assisting the wider team with the official and private entertaining, you’ll be inspired and supported to deliver to exceptional standards in all that you do.
- On hand to assist the wider hospitality team with their delivery, you’ll be guided and supported to achieve the highest standards in all that you do.
Whilst you will be predominantly based at Windsor Castle, you will have the opportunity to assist at other royal residences as required.
Please note
There is 1x Full Time vacancy (40 hours per week) and 1x Part Time vacancy (20 hours per week) available.
Please specify on your application which vacancy you would prefer to be progressed for.
About you
Essential Criteria
- Previous experience is not necessary for this role as training will be provided, but you will be interested in working as part of a professional hospitality operation.
- You understand the need to assist the operational requirements and are flexible to support as and when needed.
- You’re a natural team player with the ability to communicate and work well with all kinds of people.
- Your keen attention to detail and good time management skills will make you an asset to this team.
- You clearly take care and pride in your work and your flexible approach means you pro-actively get involved in a varied range of tasks.
- Friendly, outgoing and professional, you’ll be confident communicating and working effectively with all kinds of people.
- Good timekeeping and planning skills will be important, and you can be relied upon to manage a daily workload to meet regular deadlines.
Benefits
We know that to deliver our best work; we need to feel at our best.
That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
- Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
- Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
- We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
- Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Find out more about the full range of benefits available to our employeeshere.
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Castle Attendant — Royal Residence Hospitality (Accommodation) in Windsor employer: The Royal Household
The Royal Household offers a unique opportunity for a Strategic Finance Leader to contribute to the prestigious Royal Collection Trust. With a strong commitment to employee well-being, the organisation provides a non-contributory pension plan, generous leave, and exclusive employee discounts, fostering a supportive work culture that values professional growth and development. Joining the Royal Household means being part of a historic institution that not only prioritises financial excellence but also encourages meaningful contributions to the nation's heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Castle Attendant — Royal Residence Hospitality (Accommodation) in Windsor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Royal Household. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Royal Household
Don't be shy about reaching out to The Royal Household directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Castle Attendant — Royal Residence Hospitality (Accommodation) in Windsor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Royal Household and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Royal Household
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
