Senior Correspondence Officer in London

Senior Correspondence Officer in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Draft unforgettable letters and respond to public queries with your team.
  • Company: Join The Royal Household, a unique and prestigious workplace.
  • Benefits: Enjoy 25 days annual leave, health support, and a generous benefits package.
  • Why this job: Make a real impact by engaging with the public and supporting The King.
  • Qualifications: Strong communication skills, leadership experience, and a keen eye for detail.
  • Other info: Collaborative environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

At The Royal Household, working as part of the Correspondence team, your challenge will be to ensure that each letter addressed to The Monarch and Royal Family receives a timely and well-composed response.

Key Responsibilities:

  • With operational responsibility for a specific portfolio, you’ll support your team in responding to letters sent by the public regarding social, community and national matters, and draft bespoke responses that answer varying and often unique queries.
  • Working with fellow Senior Correspondence Officers, you’ll provide vision, leadership and direction to support the department’s overall goals.
  • You’ll remain focused whilst processing a large number of letters, ensuring that the right response is delivered at exactly the right time.
  • A natural team player, you’ll help review practices and drive continuous improvement, aiding in the creation of guides and best practice to meet the needs of the team.
  • Recording and monitoring all correspondence, you’ll be proud of the impact your work has, and this will drive you to deliver consistently high standards.
  • A capable and experienced administrator, you will have excellent written and verbal communication skills.
  • As a proven leader, you motivate and develop a team to deliver to a consistently high standard.
  • Well organised in your approach to work, you’ll be capable of processing a large volume of correspondence to meet regular deadlines.
  • Proactive with lots of initiative, you’ll be confident drafting letters and will also have strong IT skills that you’ll be able to adapt to bespoke systems.
  • Possessing a keen eye for detail, you’ll always deliver work with faultless accuracy.
  • Above all, you will enjoy working collaboratively with your team, learning from those around you, and contributing to the success of the department.

We know that to deliver our best work; we need to feel at our best. That’s why at The Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days.

Senior Correspondence Officer in London employer: The Royal Household

The Royal Household is an exceptional employer, offering a unique opportunity to engage with the public while supporting The King’s role. With a strong focus on employee wellbeing, you will benefit from a generous package that includes 25 days of annual leave, rising to 30 days, and a collaborative work culture that fosters personal and professional growth. Join a dedicated team where your contributions make a meaningful impact, ensuring that every letter received by The Monarch is met with a thoughtful and timely response.
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Contact Detail:

The Royal Household Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Correspondence Officer in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at The Royal Household on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to correspondence and leadership. We should also think of examples that showcase our skills in drafting and teamwork.

✨Tip Number 3

Showcase our passion for public service! When we get the chance to speak with recruiters, let’s express why we want to contribute to The King’s role and the impact we hope to make.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate our fit for the position.

We think you need these skills to ace Senior Correspondence Officer in London

Written Communication Skills
Verbal Communication Skills
Team Leadership
Time Management
Attention to Detail
Proactive Initiative
Administrative Skills
Ability to Process High Volume Correspondence
Adaptability to IT Systems
Continuous Improvement
Collaboration
Organisational Skills

Some tips for your application 🫡

Show Off Your Writing Skills: As a Senior Correspondence Officer, your writing will be key! Make sure your application showcases your ability to draft clear, engaging, and professional letters. Use examples from your past experiences to highlight your skills.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. This shows us you’re genuinely interested in the role.

Highlight Teamwork Experience: We love team players! Be sure to mention any experience you have working collaboratively in a team setting. Share how you’ve contributed to team goals and supported your colleagues in previous roles.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at The Royal Household

✨Know Your Audience

Before the interview, take some time to research The Royal Household and its values. Understanding their mission and how they engage with the public will help you tailor your responses and show that you're genuinely interested in the role.

✨Showcase Your Writing Skills

As a Senior Correspondence Officer, your writing will be key. Prepare examples of your previous correspondence work, highlighting your ability to draft clear, engaging letters. Consider bringing a portfolio of your best writing samples to demonstrate your skills.

✨Emphasise Teamwork

This role requires collaboration, so be ready to discuss your experience working in teams. Share specific examples of how you've contributed to team success and how you’ve supported colleagues in achieving shared goals.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle unique queries. Think of scenarios where you had to draft bespoke responses or manage a high volume of correspondence, and be ready to explain your thought process and outcomes.

Senior Correspondence Officer in London
The Royal Household
Location: London

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