HR Systems Analyst

Witharound1,300 employeesworkingacross an exceptionallydiverse range of professions,locationsand working environments,the Royal Household is a unique organisation. From supporting the Sovereign's service to the UK andtheCommonwealth to welcoming visitors to the Royal residences, our people contribute to work with a distinctive and far-reaching purpose.

Effective HR technology is essential to supporting this varied workforce. As HR Systems Analyst, you will ensure that our HR, payroll and recruitment systems are reliable, effective and easy to use, helping employees, managers and HR colleagues access the services and information they need.

The breadth of the organisation createsdistinctivesystems,dataand user challenges. You will work across complex processes and varied operationalneeds, using technology and insight to improve services and deliver a better user experience.

This is an exciting time to join us.As we prepare tointroduce new HR and recruitment platforms, youwillhelpshape future processes,strengthen our use of peopledataandensure we gain thegreatest value from our investment in technology.

Key Responsibilities

• Manage the day-to-day operationof our HR,payrolland recruitment systems, ensuring theyremainreliable,secureand responsive to organisational needs.

• Act as the subject matter expert and lead super user, resolvingcomplexqueries and working with suppliers and Digital Servicestoaddress technical issues andmaintainsystem performance.

• Lead the technical delivery ofsystem enhancements,upgradesand releases,includingrequirements gathering, testing, implementation and user adoption.

• Improve processesand the user experience byidentifyingopportunities to expandself-service,make better use of existing functionality and introduceappropriateautomation.

• Protect thequality,integrityand security of employee data through effective controls, regularauditsand compliance withGDPR, organisational policies and data governance standards.

• Developreports, dashboards and workforce insightsthat help stakeholdersunderstand people trends andmakewell-informed decisions.

• Build confidence and capability among system users by producing clearguidance,maintainingsystemdocumentationanddeliveringtraining.

• Help shape future HRtechnology, supportingsystemprocurement and implementation, data preparation, integrations,testingand transitionto business as usual.

You will join acollaborative and supportive HR teamat a point ofsignificant changeand investment.This is anopportunity to deepen your technicalexpertise, contribute to meaningfultransformation and deliver improvements that will be experienced by employees,managersand HR colleagues across the organisation.

About you

Essential Criteria

• Experience administering,configuringand supporting HRSystems,such as core HRpayroll or recruitmentplatforms.

• Strong reporting and analytical skills, with experience turning data into clear,accurateand meaningful management information.

• Experiencedeliveringsystem improvements,upgradesor implementation activities, includingrequirements gathering,testing and troubleshooting.

• Strong systems and process analysis skills, with the ability tounderstanduser needs, diagnoseissues andimplementpractical solutions.

• Experienceproducingclear systemdocumentation,userguidanceortraining,with the ability to explaintechnical concepts to non-technical audiences.

• A proactive approach to continuous improvement, withexperience ofidentifyingopportunities to improve processes, self-service,automationand user experience.

• Strong organisational skills and the ability to manage competing priorities effectively.

• Excellent communication and relationship-building skills, with the ability to work collaboratively across HR, Digital and external suppliers.

• A sound understanding of GDPR, data governance and thesecurehandling of sensitive employee information.

Desirable Criteria

• Experienceusingbusiness intelligence, reportingor workforce analytics tools.

• Experienceadministering orsupportingmore than one type of people system, such asrecruitment,learningor performance management systems.

• Experience working with system integrations, automatedprocessesor interconnected platforms.

• Experience contributing toHR systems implementation or user acceptance testing (UAT).

Benefits

We know that to deliver our best work we need to feel at our best.That’swhy at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.

• Our excellent non-contributory pension plan (we’llcontribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

• Flexible and hybrid working varies acrossdifferent roles, andwe’lldiscuss the options available to you that will suit both your job requirements and individual preferences.

• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

• Otherperksinclude 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employeeshere.