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- Tasks: Join a team delivering top-notch catering services at iconic Royal locations.
- Company: Be part of the Royal Household, known for its community spirit and unique purpose.
- Benefits: Enjoy 25 days annual leave, a generous pension plan, and complimentary lunch.
- Other info: Live-in accommodation available; enjoy exclusive discounts and perks.
- Why this job: Make a difference in a dynamic environment while working at Buckingham Palace.
- Qualifications: Customer service experience is a plus, but training is provided for all skill levels.
The predicted salary is between 22000 - 26000 £ per year.
It’s the community spirit. And it’s working with a shared and unique purpose. This is what makes working for the Royal Household so different.
In this role, you’ll join a close knit and committed team who deliver our staff catering to the highest standard.
Key responsibilities- As part of a customer‑facing team, you’ll provide a professional and welcoming service across catering facilities, including our employee lunch service and Café.
- You’ll help ensure food is delivered, correctly displayed, stored and rotated, and replenished efficiently throughout service.
- You’ll also prepare and deliver refreshments for different events, ensuring all requirements are ready on time.
- You’ll assist with receiving deliveries, carefully checking that orders, deliveries and delivery notes are accurate and complete.
- You’ll also work in the staff café, where you’ll prepare hot drinks and snacks, handling all cash and card payments.
- Although based at Buckingham Palace, you’ll also work at other Royal residences throughout the year, with some overnight stays required; live‑in accommodation is available if needed.
- You will be required to work 5 days out of 7, with some morning, evening and split shifts.
- You might already have some relevant customer service or catering experience, but it’s not essential as our excellent training will provide you with all the skills you need.
- You’re well organised with strong time‑management skills, able to prioritise tasks and keep services running smoothly.
- You’re a confident communicator with a friendly, approachable manner, comfortable engaging with a wide range of people.
- You’re a natural team player, happy to get involved, use initiative and work with your colleagues to achieve a smooth daily service.
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
- Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
- Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on‑site to keep you fuelled throughout the day.
- We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
- Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
General Catering Assistant employer: The Royal Household
Contact Detail:
The Royal Household Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Catering Assistant
✨Tip Number 1
Get to know the Royal Household! Research their values and mission. When you walk into that interview, show them you understand their community spirit and how you can contribute to it.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a welcoming service, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to showcase your teamwork! This job is all about working closely with others, so come prepared with stories that highlight your ability to collaborate and support your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace General Catering Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our community spirit.
Tailor Your Application: Make sure to tailor your application to the General Catering Assistant role. Highlight any relevant experience or skills that match the job description, even if it’s from a different context. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our catering team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at The Royal Household
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Catering Assistant. Familiarise yourself with the tasks like food preparation, customer service, and handling payments. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Team Spirit
Since this role involves working closely with others, be prepared to discuss your experiences as a team player. Share examples of how you've collaborated with colleagues in previous roles or during events. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Demonstrate Strong Communication Skills
As a customer-facing role, effective communication is key. Practice speaking clearly and confidently about your experiences. Be ready to engage with the interviewers, showing that you're approachable and can connect with a diverse range of people.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling a busy lunch service or managing deliveries. Prepare to discuss how you would approach these situations, showcasing your organisational skills and ability to prioritise tasks under pressure.