Senior Correspondence Officer in England

Senior Correspondence Officer in England

England Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Draft unforgettable letters and engage with the public while supporting The King’s role.
  • Company: Join The Royal Household, a unique and prestigious organisation.
  • Benefits: Enjoy 25-30 days leave, a generous pension plan, and complimentary lunch.
  • Why this job: Make a real impact by responding to heartfelt letters from the public.
  • Qualifications: Strong communication skills and experience in administration and leadership.
  • Other info: Flexible working options and exclusive employee discounts available.

The predicted salary is between 28800 - 43200 £ per year.

This is what makes working for The Royal Household so exceptional. Thousands of letters are addressed to The Monarch and Royal Family every year. Working as part of the Correspondence team, your challenge will be to ensure that each one receives a timely and well composed response.

Key Responsibilities:
  • With operational responsibility for a specific portfolio, you’ll support your team in responding to letters sent by the public regarding social, community and national matters, and draft bespoke responses that answer varying and often unique queries.
  • Working with fellow Senior Correspondence Officers, you’ll provide vision, leadership and direction to support the department’s overall goals.
  • You’ll remain focused whilst processing a large number of letters, ensuring that the right response is delivered at exactly the right time.
  • A natural team player, you’ll help review practices and drive continuous improvement, aiding in the creation of guides and best practice to meet the needs of the team.
  • Recording and monitoring all correspondence, you’ll be proud of the impact your work has, and this will drive you to deliver consistently high standards.
  • A capable and experienced administrator, you will have excellent written and verbal communication skills.
  • As a proven leader, you motivate and develop a team to deliver to a consistently high standard.
  • Well organised in your approach to work, you’ll be capable of processing a large volume of correspondence to meet regular deadlines.
  • Proactive with lots of initiative, you’ll be confident drafting letters and will also have strong IT skills that you’ll be able to adapt to bespoke systems.
  • Possessing a keen eye for detail, you’ll always deliver work with faultless accuracy.
  • Above all, you will enjoy working collaboratively with your team, learning from those around you, and contributing to the success of the department.

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Senior Correspondence Officer in England employer: The Royal Household

The Royal Household is an exceptional employer, offering a unique opportunity to engage with the public while supporting The King’s role. With a strong focus on employee wellbeing, we provide a generous benefits package including 25 days annual leave, a non-contributory pension plan, and flexible working options. Our collaborative work culture fosters personal growth and development, making it a rewarding place to build a meaningful career.
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Contact Detail:

The Royal Household Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Correspondence Officer in England

✨Tip Number 1

Network like a pro! Reach out to current or former employees at The Royal Household on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to correspondence and leadership. We should also think about specific examples from our past experiences that showcase our skills in drafting and team collaboration.

✨Tip Number 3

Showcase our passion for the role! When we get the chance to speak with recruiters, let’s express why working for The Royal Household excites us. It’s all about connecting our values with their mission.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.

We think you need these skills to ace Senior Correspondence Officer in England

Written Communication Skills
Verbal Communication Skills
Team Leadership
Time Management
Attention to Detail
Administrative Skills
Proactive Initiative
IT Skills
Collaboration
Continuous Improvement
Problem-Solving Skills
Organisational Skills
Customer Engagement

Some tips for your application 🫡

Craft Your Cover Letter: When writing your cover letter, make sure to showcase your passion for the role and how your skills align with the responsibilities. We want to see your personality shine through, so don’t be afraid to let us know why you’re excited about working with The Royal Household!

Tailor Your CV: Your CV should reflect the specific skills and experiences that make you a great fit for the Senior Correspondence Officer position. Highlight your leadership abilities and any relevant administrative experience, as we’re looking for someone who can handle a large volume of correspondence with ease.

Showcase Your Writing Skills: Since this role involves drafting letters, it’s crucial to demonstrate your excellent written communication skills. Include examples of your writing in your application, whether it’s from previous roles or personal projects, to give us a taste of your style and attention to detail.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you’ll ensure your application reaches us promptly and you can easily keep track of your application status. Plus, it’s super straightforward!

How to prepare for a job interview at The Royal Household

✨Know Your Audience

Before the interview, take some time to research The Royal Household and its values. Understanding their mission and how they engage with the public will help you tailor your responses and show that you're genuinely interested in the role.

✨Showcase Your Writing Skills

As a Senior Correspondence Officer, your writing will be key. Prepare examples of your previous correspondence work, highlighting your ability to draft clear, engaging letters. Be ready to discuss your writing process and how you ensure accuracy and attention to detail.

✨Demonstrate Team Spirit

This role requires collaboration, so be prepared to share experiences where you've successfully worked in a team. Highlight how you’ve contributed to team goals and supported colleagues, as this will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle a high volume of correspondence. Think of specific scenarios where you had to manage deadlines or unique queries, and explain how you approached these challenges effectively.

Senior Correspondence Officer in England
The Royal Household
Location: England
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