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For Companies At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Royal Horseguards, a stunning 5-star hotel in London.
- Benefits: Earn £12.50 per hour plus tips, with flexible hours and great perks.
- Why this job: Join a dynamic team and develop your hospitality skills while making guests smile.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
- Other info: Enjoy career development, wellness support, and fun team events.
The predicted salary is between 12 - 16 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
What you’ll be doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What you’ll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return
As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it; Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you; Refer a Friend – Earn up to £1000 when friends join our team; Interest-Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders; 24/7 Employee Assistance Line – Free, confidential advice; Be Well Platform – Our Online fitness and wellness resources; Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition; Social & Seasonal Events – Fun, inclusive celebrations; People Council – A platform for every voice; Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - Restaurant employer: The Royal Horseguards
Contact Detail:
The Royal Horseguards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - Restaurant
✨Tip Number 1
Get to know the restaurant scene! Visit local eateries, chat with staff, and understand what makes a great dining experience. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with taking orders and interacting with guests. The more relaxed you are, the better you'll connect with potential employers.
✨Tip Number 3
Show off your flexibility! Highlight any experience you have in different roles or departments. Being adaptable is key in hospitality, and we love seeing candidates who can thrive in various situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
We think you need these skills to ace Waiting Staff - Restaurant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and creating memorable experiences for our guests.
Be Personal: Don’t just list your skills—share a bit about yourself! We love to get to know our applicants, so feel free to include a personal touch or a story that highlights your experience in customer service or teamwork.
Tailor Your Application: Make sure to align your application with what we’re looking for. Highlight your attention to detail and ability to build relationships, as these are key traits for our waiting staff. Show us why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our fantastic team at The Royal Horseguards!
How to prepare for a job interview at The Royal Horseguards
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your People Skills
As waiting staff, you'll be interacting with guests constantly. During the interview, share specific examples of how you've built relationships with customers in the past. Highlight your empathy and ability to create memorable experiences, as this is key for the role.
✨Demonstrate Attention to Detail
In hospitality, the little things matter. Be prepared to discuss how you ensure a flawless guest experience. You might mention how you remember regular customers' preferences or how you handle special requests. This will illustrate your commitment to quality service.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions that show your enthusiasm for the role. Inquire about opportunities for career development within the hotel or how the team fosters a positive work environment. This shows you're serious about growing with them.
