At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Royal Horseguards, a stunning 5-star hotel in London.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us.
Career Development & Growth: We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing: You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being: We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community: We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff employer: The Royal Horseguards
The Royal Horseguards is an exceptional employer, offering a vibrant work culture where every team member is valued and supported in their career journey. With a strong commitment to employee well-being, including flexible working arrangements, comprehensive training through our award-winning Academy, and numerous perks such as discounts and wellness resources, we ensure that our staff thrive both personally and professionally. Located in the heart of London, this prestigious hotel provides a unique opportunity to engage with guests while developing your skills in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Royal Horseguards and soak in the atmosphere. This will not only help you feel more comfortable but also give you some great talking points when you meet the team.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your genuine passion for hospitality shine through. Share stories about your experiences and how you’ve made guests feel special in the past.
✨Tip Number 3
Be ready to demonstrate your skills! You might be asked to show how you’d handle a busy service or interact with guests. Think on your feet and don’t be afraid to showcase your ability to multitask and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there. Let’s get you started on this exciting journey!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. Remember, this role is all about guest interaction, so showing your approachable nature right from the start can make a great impression on us.
Highlight Your Team Spirit:We love team players! Make sure to mention any experiences where you've worked well with others, especially in fast-paced environments. It shows us you're ready to jump in and support your colleagues.
Apply Through Our Website:For the best chance of joining our fantastic team, apply directly through our website. It’s super easy, and we’ll be able to review your application quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Royal Horseguards
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your People Skills
As a Food and Beverage Team Member, guest interaction is key. Prepare examples of how you've successfully built relationships with customers in the past. Highlight your empathy and ability to create memorable experiences, as this is crucial for the role.
✨Demonstrate Attention to Detail
In hospitality, precision matters. Be ready to discuss situations where your attention to detail made a difference, whether it was in service or ensuring a flawless guest experience. This will resonate well with the interviewers looking for someone who can maintain high standards.
✨Express Your Desire to Learn
The role offers opportunities for growth and development. Make sure to communicate your eagerness to learn and progress within the hotel. Share any relevant training or skills you wish to develop, showing that you're committed to a long-term career in hospitality.
