At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join the prestigious Royal Horseguards Hotel overlooking the River Thames.
- Benefits: Earn £14.40 per hour, enjoy great perks, and access career development.
- Other info: Inclusive workplace with recognition events and support for your well-being.
- Why this job: Be the heart of a vibrant team and create memorable guest experiences.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 28800 - 28800 £ per year.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
What you’ll be doing:
- Working in Food & Beverage can be fast‑paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently.
- Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued.
- You’re not just a team leader; you’re a key reason our guests return time and again.
What you’ll bring:
- Experience in a customer‑facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public‑facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast‑paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.
What you’ll get in return:
- As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
- Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well‑being – We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader employer: The Royal Horseguards
The Royal Horseguards is an exceptional employer, offering a vibrant work culture in the heart of London, where you can thrive as an F&B Team Leader. With a strong commitment to employee growth through our award-winning Academy, comprehensive well-being support, and a focus on recognition and community, we ensure that every team member feels valued and empowered to create extraordinary experiences for our guests. Join us and be part of a team that celebrates diversity and fosters meaningful relationships in a prestigious 5-star environment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Royal Horseguards' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in customer service and how you can lead a team effectively in a fast-paced environment.
✨Tip Number 3
Show off your personality! When you meet the team, let your relaxed and approachable demeanour shine through. Remember, they’re looking for someone who can connect with guests and create extraordinary experiences, so be yourself!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, inquire about their career development opportunities and how they support staff well-being. This shows you’re serious about growing with them and care about the team’s success.
We think you need these skills to ace F&B Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to delivering exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the F&B Team Leader role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A relaxed and approachable tone can make a great impression and show us that you’d be a good fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at The Royal Horseguards
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards and its offerings. Familiarise yourself with their restaurant, bar, and banqueting facilities. This knowledge will not only impress your interviewers but also help you understand how you can contribute to creating extraordinary experiences for guests.
✨Showcase Your Customer Service Skills
As a Team Leader in Food & Beverage, your ability to connect with guests is crucial. Prepare examples from your past experiences where you went above and beyond to ensure customer satisfaction. Highlighting these moments will demonstrate your commitment to delivering the highest levels of service.
✨Emphasise Teamwork
In a fast-paced environment, teamwork is key. Be ready to discuss how you've successfully led or worked within a team in previous roles. Share specific instances where your leadership made a difference, showcasing your ability to foster meaningful relationships and create a cohesive team atmosphere.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel supports career development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
