At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Royal Horseguards, a stunning 5-star hotel in London.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and the keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
- Great staff areas to recharge in
- Wholesome meals on duty
- Pension and healthcare schemes
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing – Access to your earned salary before payday, discounts on retailers, dining, hotel stays, and more.
- Mental & Physical Well-being - On-Site Mental Health First Aiders, 24/7 Employee Assistance Line, Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – Monthly, quarterly, and annual recognition, social & seasonal events, paid volunteering days.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Member - M&E Operations in City of Westminster employer: The Royal Horseguards
The Royal Horseguards is an exceptional employer, offering a vibrant work culture where team members are encouraged to grow and develop their skills in a prestigious 5-star hotel setting. With a strong commitment to employee well-being, the hotel provides comprehensive support through its 'People Promise', including career development opportunities, financial wellness initiatives, and a focus on mental and physical health. Working here means being part of a dynamic team dedicated to creating extraordinary guest experiences while enjoying a range of benefits and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member - M&E Operations in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Royal Horseguards and its values. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Team Member, you'll be interacting with guests all day. Think about how you can make their experience special and practice some friendly conversation starters to break the ice.
✨Tip Number 3
Show off your flexibility! Highlight any experience you have working across different departments or roles. The ability to adapt is key in a fast-paced environment like hospitality, so let them know you're ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at The Royal Horseguards. We can't wait to see what you bring to the table!
We think you need these skills to ace F&B Team Member - M&E Operations in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. Remember, this role is all about connecting with guests, so show us your natural, approachable demeanour right from the start.
Highlight Your Team Spirit:Make sure to mention any experience you have working in teams, especially in fast-paced environments. We love team players who can adapt and support their colleagues while keeping the guest experience at the forefront.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at The Royal Horseguards
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards and its offerings. Familiarise yourself with their dining options, bar services, and any special events they host. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Food and Beverage Team Member, your ability to connect with guests is crucial. During the interview, share examples of how you've built relationships with customers in the past. Highlight your empathy and approachability, as these traits are essential for creating memorable guest experiences.
✨Demonstrate Attention to Detail
In hospitality, the little things matter. Be prepared to discuss how you ensure precision in your work, whether it’s taking orders accurately or maintaining cleanliness. You might even want to mention a time when your attention to detail made a difference in a guest's experience.
✨Emphasise Your Flexibility
The role involves working across different departments, so it's important to convey your adaptability. Share instances where you've successfully taken on various responsibilities or learned new skills quickly. This will show that you're ready to grow and contribute positively to the team.
