At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join the prestigious Royal Horseguards Hotel, overlooking the River Thames.
- Benefits: Earn £14.40 per hour, enjoy great perks, and access career development.
- Other info: Inclusive workplace with opportunities for growth and community engagement.
- Why this job: Be the heart of a vibrant team and create memorable guest experiences.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 28800 - 28800 £ per year.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
What you’ll be doing
Working in Food & Beverage can be fast‑paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again.
What you’ll bring
- Experience in a customer‑facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public‑facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast‑paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
- Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well‑being – We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader in City of Westminster employer: The Royal Horseguards
The Royal Horseguards is an exceptional employer, offering a vibrant work culture where team leaders play a pivotal role in creating extraordinary guest experiences. With a strong commitment to employee growth through tailored career pathways and a comprehensive support system for mental and physical well-being, staff enjoy a range of benefits including competitive pay, discounts, and recognition programs. Located in the heart of London, this prestigious hotel not only provides a stunning backdrop for your career but also fosters a sense of community and belonging among its diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to engage with both guests and your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their expectations for the role or how they support career development. This shows you're serious about your growth and want to be a valuable part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace F&B Team Leader in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to delivering exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the F&B Team Leader role. Use keywords from the job description to demonstrate how your skills and experiences align with what we're looking for.
Be Yourself:We want to get to know the real you! Don’t be afraid to showcase your personality in your application. A relaxed and approachable tone can help us see how you’d fit into our team and culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at The Royal Horseguards
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards and its offerings. Familiarise yourself with their menu, services, and unique features. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Team Leader, your ability to connect with guests and team members is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved conflicts. Highlighting these moments will demonstrate your suitability for the role.
✨Emphasise Your Commitment to Service
The job description mentions a strong desire to deliver high levels of service. Be ready to discuss what exceptional service means to you and how you've gone above and beyond in previous roles. This will align perfectly with their expectations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the hotel’s approach to guest experiences. This shows that you're not just interested in the job, but also in contributing positively to the team.
