Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of Food & Beverage, welcoming guests and ensuring they have an amazing experience.
- Company: Join The Royal Horseguards, a stunning 5-star hotel by the River Thames.
- Benefits: Enjoy discounts on hotel stays, food, and drinks, plus access to wellness programs and financial perks.
- Why this job: This role offers great development opportunities and a chance to be part of a prestigious venue.
- Qualifications: We seek friendly, detail-oriented individuals who excel in customer interactions.
- Other info: Opportunities for apprenticeships and accredited qualifications up to Level 7 available.
The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
The Role: In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drink, as well as setting up and clearing down the restaurant will form part of your normal duties, however the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just waiting staff, you are a local legend!
What we look for:
- Comfortable in a front line role facing the public.
- Empathetic and able to build relationships.
- An open personality who is relaxed and natural in their interactions.
- Accurate with good attention to detail.
What’s in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program ...and many more!
Waiting Staff - Restaurant employer: The Royal Horseguards Hotel
Contact Detail:
The Royal Horseguards Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - Restaurant
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at The Royal Horseguards. Knowing the dishes and drinks inside out will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock restaurant setting. This will help you become more comfortable in front of customers and demonstrate your ability to build relationships, which is key for this role.
✨Tip Number 3
Research the local area around The Royal Horseguards, including popular attractions and transport options. Being knowledgeable about the surroundings will allow you to provide valuable recommendations to guests, enhancing their experience.
✨Tip Number 4
Showcase your attention to detail by being punctual and well-presented for your interview. First impressions matter, especially in a front-line role, so make sure you reflect the high standards expected at a 5-star establishment.
We think you need these skills to ace Waiting Staff - Restaurant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Waiting Staff position. Highlight key skills such as customer service, attention to detail, and the ability to build relationships.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or customer service roles. Emphasise any previous waiting staff experience and specific achievements that demonstrate your ability to provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Royal Horseguards and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The Royal Horseguards Hotel
✨Show Your Personality
As waiting staff, you'll be the face of the restaurant. Make sure to let your personality shine through during the interview. Be warm, friendly, and approachable to demonstrate that you can create a welcoming atmosphere for guests.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes or drinks they offer. Being able to discuss these confidently will show your enthusiasm for the role and your commitment to providing excellent service.
✨Demonstrate Empathy
The role requires building relationships with guests. Share examples from your past experiences where you've successfully connected with customers or resolved issues. This will highlight your empathetic nature and ability to enhance the guest experience.
✨Attention to Detail
In a busy restaurant environment, attention to detail is crucial. During the interview, mention specific instances where your attention to detail made a difference, whether in service or in handling orders accurately.
