Reception Manager - Days

Reception Manager - Days

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead the reception team, ensuring exceptional guest experiences every day.
  • Company: Join The Royal Horseguards, a prestigious 5-star hotel with stunning views of the River Thames.
  • Benefits: Enjoy competitive pay, flexible hours, and exclusive hotel perks.
  • Why this job: Be part of a vibrant team in a luxurious setting, making lasting memories for guests.
  • Qualifications: Previous management experience in hospitality is essential; passion for customer service is a must.
  • Other info: This role offers a unique opportunity to work in one of London's top venues.

The predicted salary is between 36000 - 60000 £ per year.

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role: Are you a manager who puts your team and our guests at the heart of ...

Reception Manager - Days employer: The Royal Horseguards Hotel

The Royal Horseguards is an exceptional employer, offering a vibrant work culture that prioritises both team collaboration and guest satisfaction. Located in the heart of London, employees benefit from a prestigious setting with opportunities for professional growth within a renowned 5-star hotel environment, alongside competitive benefits and a commitment to staff development.
T

Contact Detail:

The Royal Horseguards Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager - Days

✨Tip Number 1

Familiarise yourself with the Royal Horseguards and its unique offerings. Understanding the hotel's history, services, and guest experience will help you demonstrate your passion for the role during interviews.

✨Tip Number 2

Network with current or former employees of the Royal Horseguards. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss your leadership style and how you prioritise team dynamics. As a Reception Manager, showcasing your ability to lead and motivate a team will be crucial in the interview.

✨Tip Number 4

Research common challenges faced by reception managers in luxury hotels. Being able to articulate how you would handle these challenges can set you apart from other candidates.

We think you need these skills to ace Reception Manager - Days

Leadership Skills
Customer Service Excellence
Communication Skills
Team Management
Conflict Resolution
Organisational Skills
Attention to Detail
Time Management
Problem-Solving Skills
Multitasking Abilities
Hospitality Industry Knowledge
Budget Management
Event Coordination
Guest Relations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reception Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your management style. Mention specific experiences where you successfully led a team or enhanced guest satisfaction, as this is crucial for the role.

Highlight Relevant Experience: In your CV, focus on your previous roles in hospitality management. Include quantifiable achievements, such as improving guest ratings or increasing team efficiency, to demonstrate your impact in past positions.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that your formatting is consistent and professional.

How to prepare for a job interview at The Royal Horseguards Hotel

✨Know the Hotel Inside Out

Before your interview, make sure to research The Royal Horseguards thoroughly. Familiarise yourself with its history, facilities, and unique selling points. This will show your genuine interest in the hotel and help you answer questions more confidently.

✨Emphasise Team Leadership Skills

As a Reception Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your communication skills and how you prioritise both team and guest satisfaction.

✨Prepare for Scenario-Based Questions

Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing peak times at the reception. Think through potential scenarios and formulate clear, calm responses that highlight your problem-solving abilities.

✨Showcase Your Customer Service Passion

The hospitality industry thrives on exceptional customer service. Be ready to discuss your philosophy on guest relations and provide examples of how you've gone above and beyond to ensure a positive experience for guests in previous roles.

Reception Manager - Days
The Royal Horseguards Hotel
T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>