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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and provide top-notch customer service daily.
- Company: Join The Royal Horseguards, a luxurious 5-star hotel with stunning views of the River Thames.
- Benefits: Enjoy flexible shifts, competitive pay, and employee discounts on hotel services.
- Why this job: Be part of a prestigious team in a vibrant environment that values hospitality and excellence.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for helping others.
- Other info: Perfect for students looking for a part-time role in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
The Role: Our Receptionists are an essential point of contact for all our guests.
Hotel Receptionist - Days employer: The Royal Horseguards Hotel
Contact Detail:
The Royal Horseguards Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Days
✨Tip Number 1
Familiarise yourself with the Royal Horseguards and its unique offerings. Knowing details about the hotel, such as its history, location, and services, will help you engage confidently with interviewers and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. As a Hotel Receptionist, you'll be the first point of contact for guests, so practice handling various scenarios, from check-ins to resolving complaints, to show that you're ready for the fast-paced environment.
✨Tip Number 3
Network with current or former employees of the Royal Horseguards. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the position and helps you assess if the hotel is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
We think you need these skills to ace Hotel Receptionist - Days
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Hotel Receptionist. Highlight your customer service skills and any relevant experience in hospitality.
Tailor Your CV: Customise your CV to reflect your experience in similar roles. Emphasise your communication skills, attention to detail, and ability to handle guest inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for working at The Royal Horseguards. Mention specific reasons why you want to join their team and how you can contribute to their exceptional service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your professionalism.
How to prepare for a job interview at The Royal Horseguards Hotel
✨Know the Hotel Inside Out
Familiarise yourself with The Royal Horseguards, its amenities, and its location. Being able to discuss the hotel’s features and nearby attractions will show your enthusiasm and preparedness.
✨Demonstrate Excellent Communication Skills
As a receptionist, communication is key. Practice clear and friendly responses to common guest inquiries. Show that you can handle various situations with poise and professionalism.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond for guests, as this is crucial in a hospitality role.
✨Dress to Impress
First impressions matter, especially in a 5-star environment. Dress smartly and professionally for your interview to reflect the hotel's standards and values.
