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- Tasks: Lead the reception team and ensure exceptional guest experiences daily.
- Company: Join The Royal Horseguards, a stunning 5-star hotel by the River Thames.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for career growth.
- Why this job: Be part of a prestigious hotel with a vibrant culture and a focus on excellence.
- Qualifications: Previous experience in hospitality management is preferred but not essential.
- Other info: This role offers a chance to work in one of London's iconic venues.
The predicted salary is between 28800 - 43200 £ per year.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
As Reception Manager, you'll lead by...
Hotel Reception Manager employer: The Royal Horseguards Hotel
Contact Detail:
The Royal Horseguards Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reception Manager
✨Tip Number 1
Familiarise yourself with the Royal Horseguards and its unique offerings. Understanding the hotel's history, services, and customer base will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of the Royal Horseguards. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and experience in managing a team. As a Reception Manager, showcasing your ability to lead and motivate staff will be crucial in the interview.
✨Tip Number 4
Stay updated on the latest trends in hospitality management. Being knowledgeable about industry standards and innovations can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Hotel Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hotel Reception Manager. Tailor your application to highlight relevant experience in hospitality management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hotel reception or management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for the hospitality industry and your understanding of the Royal Horseguards' values. Mention specific experiences that relate to managing a reception team and enhancing guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a reception management role.
How to prepare for a job interview at The Royal Horseguards Hotel
✨Know the Hotel Inside Out
Familiarise yourself with The Royal Horseguards, its history, services, and unique features. Being able to discuss specific aspects of the hotel will show your genuine interest and help you stand out.
✨Demonstrate Leadership Skills
As a Reception Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and problem-solving skills.
✨Showcase Customer Service Excellence
The hospitality industry thrives on exceptional customer service. Be ready to share experiences where you went above and beyond for guests, illustrating your commitment to creating memorable experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations, such as difficult guests or high-pressure environments. Practising responses to these scenarios can help you convey your competence and confidence.
