At a Glance
- Tasks: Welcome guests, manage check-ins and check-outs, and provide exceptional customer service.
- Company: Royal Golf Hotel, a luxurious destination in the stunning Scottish Highlands.
- Benefits: Earn £13.45 per hour plus tips, discounts, and professional development opportunities.
- Other info: Flexible hours, potential for contract extension, and a supportive work environment.
- Why this job: Join a passionate team and create memorable experiences in a beautiful setting.
- Qualifications: Experience in hospitality, excellent communication skills, and a warm personality.
The predicted salary is between 13.45 - 13.45 £ per hour.
The Place Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.
As a member of our team, you'll play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you're looking for more than just a job - if you're seeking a rewarding and enriching experience in one of Scotland's most beloved destinations - then consider joining us at Royal Golf Hotel. Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm at Royal Golf Hotel.
The Position We are seeking a friendly and professional Receptionist to join our team on a part-time Seasonal basis. The season runs until 31st October, and there may be opportunity to extend the contract. The role involves welcoming guests, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. The position requires flexibility to work some evenings and weekends, ensuring we provide outstanding service at all times. This is a part-time position working 20 hours per week on a rotational shift basis.
The Person Beyond the first-class physical modelling of our hotels, we’re also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.
- Previous experience in a similar role within the hospitality industry
- Excellent communication and interpersonal skills
- A warm and welcoming personality
- Strong organisational abilities and attention to detail
- Proficiency with hotel management software and Microsoft Office
- The ability to multitask and handle busy periods with ease
- A professional appearance and demeanor
- Flexibility to work evenings and weekends as required
The Package Salary £13.45 per hour + service charge + tips + company benefits including:
- Discount for you and your family and friends on accommodation, food and beverages
- Opportunities for professional development and growth within the company
- EyeMed Cycle Scheme
- Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
- Employee Assistance Programme
- Refer a Friend incentive scheme
If you are passionate about the hospitality industry and have the skills and experience to thrive in this role, we would love to hear from you. Join us at Highland Coast Hotels and be part of a team dedicated to creating exceptional guest experiences.
Highland Coast Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Highland Coast Hotels We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that's what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It's important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks.
Receptionist – PT Seasonal in Dornoch employer: The Royal Golf Hotel
At Royal Golf Hotel, nestled in the breathtaking Scottish Highlands, we pride ourselves on being an exceptional employer that values our team as much as our guests. With a strong focus on professional development, competitive salaries, and a supportive work culture, we offer unique benefits such as discounts for family and friends, an employee assistance programme, and opportunities to grow within our dynamic culinary team. Join us to experience a fulfilling career in hospitality, where your passion for cooking can flourish amidst stunning landscapes and a rich heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – PT Seasonal in Dornoch
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Royal Golf Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist – PT Seasonal in Dornoch
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Royal Golf Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Royal Golf Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Royal Golf Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at The Royal Golf Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Royal Golf Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
