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- Tasks: Lead operational delivery and performance in a dynamic healthcare environment.
- Company: Join the Royal Free London NHS Foundation Trust, serving 1.6 million patients with a diverse team.
- Benefits: Flexible working patterns and opportunities for job sharing available.
- Why this job: Make a real impact on patient care while leading transformation projects in a supportive environment.
- Qualifications: Must have a management degree and substantial senior management experience in healthcare.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 48000 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Job overview
We are looking for an ambitious and talented operational leader with a track record of developing services and building great teams. This post is an excellent opportunity for an aspiring Divisional Director of Operations to support operational delivery and performance with a wider responsibility within a Divisional Leadership Team. You will support the strategic direction of network services division including breast, plastics, ophthalmology and dermatology services and work across organisational boundaries, you will be passionate to improve and redesign services to deliver excellent patient care. You will be an engaging leader with a flexible style who can engage and motivate staff across a wide portfolio of areas and understand what it takes to run a successful team. In return this post offers close working with, and support from, the Divisional Leadership Team and the peer Divisional Leadership Teams along with opportunity to contribute to or lead large scale transformation projects.
Main duties of the job
The Senior Operations Manager will have operational responsibility for the Division to ensure that all operational performance targets including cancer, RTT, finance, workforce and service improvement targets are achieved. The post holder will actively contribute to service integration and to the development of services in the Division and where appropriate the wider health and social care system.
Person specification
Essential criteria
- Demonstrable ability to meet the Trust Values
Qualification
Essential criteria
- 1st degree or equivalent
- Management qualification
- Evidence of continuing personal development
Experience
Essential criteria
- Substantial senior management experience, in the NHS or equivalent
- Evidence of leading and managing change within a complex environment
- Strategic planning and project management
- Managing large and complex budgets
- Managing a cross-site, complex function
Aptitudes
Essential criteria
- Ability to work under pressure and flexibly in a dynamic environment
- Diplomatic style
- Attention to detail
Skills and Knowledge
Essential criteria
- Leadership of a multidisciplinary team and delivering to deadlines and within resources.
- Significant acute operational management experience in a complex healthcare organisation
- Management of staff
- Effective communication skills
- Service planning and project management
- Broad understanding of the NHS and key policy issues which affect performance
- Significant complex budgetary management
- Demonstrates excellent negotiation skills
- Ability to achieve effective team working within the division and across divisions
- Numerate, IT literate, analytical and able to use business intelligence effectively. Demonstrate advanced influencing and negotiation skills
Desirable criteria
- Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.
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Band 8c Senior Operations Manager (RF Site - Network Services) employer: The Royal Free
Contact Detail:
The Royal Free Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 8c Senior Operations Manager (RF Site - Network Services)
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced by the NHS, especially in the areas of cancer care, RTT, and service improvement. This knowledge will help you demonstrate your understanding of the role during discussions.
✨Tip Number 2
Highlight your experience in managing large budgets and leading multidisciplinary teams. Be prepared to share specific examples of how you've successfully navigated complex environments and achieved operational targets.
✨Tip Number 3
Showcase your strategic planning and project management skills. Think about past projects where you led change and improved services, and be ready to discuss these experiences in detail.
✨Tip Number 4
Engage with current trends and policies affecting the NHS. Being knowledgeable about recent developments will not only impress during interviews but also show your commitment to continuous personal development.
We think you need these skills to ace Band 8c Senior Operations Manager (RF Site - Network Services)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and person specification. Make sure you understand the key responsibilities and essential criteria for the Senior Operations Manager position.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the requirements of the role. Emphasize your senior management experience, leadership abilities, and any specific achievements in operational management within healthcare.
Craft a Compelling Cover Letter: Write a cover letter that clearly demonstrates how your background and experiences meet the essential criteria outlined in the job description. Use specific examples to illustrate your ability to lead teams, manage budgets, and drive service improvement.
Highlight Your Values: In both your CV and cover letter, make sure to reflect the Trust's values and commitment to diversity and equality. Show how your personal values align with their mission to deliver world-class care and improve patient outcomes.
How to prepare for a job interview at The Royal Free
✨Understand the Trust Values
Make sure you are familiar with the Trust's values and mission. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these values in your previous roles.
✨Showcase Your Leadership Experience
Highlight your substantial senior management experience, especially in complex healthcare environments. Prepare specific examples of how you've led teams, managed change, and achieved operational targets.
✨Demonstrate Strategic Thinking
Be ready to discuss your experience with strategic planning and project management. Think of instances where you've successfully integrated services or contributed to large-scale transformation projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to work under pressure and manage complex budgets. Practice articulating your thought process in handling challenging situations and how you ensure effective team collaboration.
