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- Tasks: Lead a vibrant team in delivering exceptional guest experiences at our award-winning pubs.
- Company: Join the Heartwood Collection, a multi-award-winning hospitality group with a warm community vibe.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and bespoke training opportunities.
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing team with real progression opportunities in a dynamic environment.
- Qualifications: 2-3 years as an Assistant Manager with a passion for hospitality and leadership skills.
The predicted salary is between 40000 - 42000 £ per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average. Please note, we cannot take applications from overseas or that require sponsorship.
Assistant Manager employer: The Royal Forest, Epping Forest
Contact Detail:
The Royal Forest, Epping Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to connect with both guests and your team. Role-play common scenarios with a friend to boost your confidence and showcase your vibrant personality during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about their training programmes or future expansion plans. This not only demonstrates your interest but also helps you figure out if Heartwood Collection is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Heartwood family directly. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in running services, training team members, and any leadership roles you've had. We love seeing how you can contribute to our Heartwood family!
Be Specific: In your cover letter, be specific about your achievements and how they relate to the job description. Mention any fresh food restaurant experience or branded operations knowledge you have, as this will really catch our eye!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heartwood Collection.
How to prepare for a job interview at The Royal Forest, Epping Forest
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their commitment to fresh, seasonal dishes. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your People Skills
As an Assistant Manager, being a people person is key. Prepare examples from your past experiences where you've successfully managed a team or enhanced guest experiences. Highlight your ability to train and support team members, as this is crucial for the role.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and provide specific instances where you've led a team effectively. Whether it’s running a service from the floor or handling admin tasks, showcasing your leadership skills will be vital in proving you're the right fit for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and future expansion plans. This shows that you’re not just interested in the job, but also in how you can grow within the Heartwood Collection.