At a Glance
- Tasks: Lead operations in Supporter Services and enhance supporter care during a major CRM programme.
- Company: Join The Royal British Legion, a respected organisation dedicated to supporting veterans.
- Benefits: Enjoy 28 days' holiday, enhanced family leave, and a competitive pension.
- Other info: Hybrid role with flexible remote work options and great career development opportunities.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Proven experience in operational leadership and stakeholder management.
The predicted salary is between 30000 - 40000 £ per year.
The Royal British Legion is seeking a Senior Supporter Services Manager for a 12-month fixed-term contract.
This role involves providing operational leadership within Supporter Services during a major CRM programme.
You will ensure the smooth running of supporter care and income processing while strengthening processes and managing internal and external stakeholder relations.
A minimum of two days a week in-person at Haig House is expected, with flexibility for remote work.
Benefits include 28 days' holiday, enhanced family leave, competitive pension contributions, and various development opportunities.
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We think you need these skills to ace Senior Supporter Services Leader - Hybrid, 12‑Month
Operational Leadership
CRM Programme Management
Supporter Care Management
Income Processing
Process Improvement
Stakeholder Relations
Flexibility in Work Arrangements
