At a Glance
- Tasks: Lead initiatives and manage priorities in supporter care and fundraising.
- Company: Join the Royal British Legion, a respected charity with a strong mission.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a supportive team culture.
- Why this job: Make a real difference by enhancing supporter experiences and driving positive change.
- Qualifications: Experience in customer care and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
The Royal British Legion is seeking a Supporter Care Senior Officer to join our Fundraising team.
The role focuses on delivering excellent customer care and guiding colleagues through complex enquiries and complaints.
The post is based at Haig House with a minimum of two days in-person per week and flexible remote work when not on site.
You will lead initiatives, manage priorities, and drive improvements while ensuring accuracy and accountability across supporter administration and fundraising
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Senior Supporter Care Lead – Experience & Ops employer: The Royal British Legion
The Royal British Legion is an excellent employer, offering a supportive work culture where every team member plays a vital role in enhancing the lives of our residents at Galanos House. With flexible hours, competitive benefits including paid holidays and pension contributions, and ample training opportunities for personal growth, we are committed to fostering a rewarding environment that values your contributions and well-being.
