Change Manager

Change Manager

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
The Royal British Legion

At a Glance

  • Tasks: Lead change management initiatives and improve processes for impactful transformation.
  • Company: Join the Royal British Legion's dynamic Change & Transformation team.
  • Benefits: 28 days holiday, flexible working, generous pension, and professional development opportunities.
  • Other info: Diverse and inclusive workplace with excellent career growth potential.
  • Why this job: Make a real difference to the Armed Forces community while shaping the future of the organisation.
  • Qualifications: Experience in change management and strong collaboration skills required.

The predicted salary is between 40000 - 50000 £ per year.

We have a new opportunity for a Change Manager to join our fantastic Change & Transformation team. Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

This role will see you lead the design, application and continuous improvement of RBL’s change management approach across the Change Portfolio. You will set the standards, embed the methodology and ensure consistent, high‑quality delivery of change. You will translate analysis into actionable plans, assure readiness and adoption activity and provide portfolio‑level oversight to manage capacity, minimise overload, and ensure change is embedded, measured, and sustained. You’ll collaborate closely with subject‑matter experts across Change and Transformation and the wider organisation to enable successful, people‑centred change.

Responsibilities:
  • Set the standards for change management activities across the Change Portfolio.
  • Establish, assure and continually improve the standards, playbooks, and tools needed to support robust change analysis, readiness, and adoption activities across the Portfolio.
  • Work with Project Managers and key SMEs to create and where necessary lead, actionable change management plans and approach for projects.
  • Work in partnership with the Change Communications Manager and Project Managers regarding change communication as part of the delivery of the case for change and change journey.
  • Lead work to deliver impact analysis and evaluation of the actual impact of changes.

You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, office. You will be contracted to your home address, where you will be expected to work when not travelling.

Benefits:
  • 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days.
  • Enhanced paid maternity, paternity and adoption leave.
  • Generous pension contributions, with Employer contributions ranging from 6% to 10%.
  • Range of flexible working options may be available, depending on your role.
  • Employee Assistance Programme providing confidential counselling, financial and legal advice.
  • Range of courses delivered by learning specialists to support your development goals and objectives.
  • Opportunities to volunteer.
  • Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: First stage interviews to be held 3rd – 5th June 2026. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Change Manager employer: The Royal British Legion

The Royal British Legion is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and development of its employees. With generous benefits such as enhanced leave, flexible working options, and a commitment to employee growth through tailored training programmes, this is a fantastic opportunity for a Change Manager to contribute to meaningful change while making a difference in the lives of the Armed Forces community.
The Royal British Legion

Contact Detail:

The Royal British Legion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Change Manager

✨Tip Number 1

Network like a pro! Reach out to folks in the Change & Transformation field, especially those at RBL. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for your interview by diving deep into RBL’s mission and values. Show us how your experience aligns with their goals, especially around change management and supporting the Armed Forces community.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've led change initiatives in the past. We want to hear about your successes and how you tackled challenges head-on.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Change Manager

Change Management
Stakeholder Engagement
Project Management
Impact Analysis
Communication Skills
Continuous Improvement
Data Analysis
Collaboration
Methodology Development
Readiness Assessment
Adoption Strategies
Capacity Management
People-Centred Change
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Change Manager role. Highlight your expertise in change management methodologies and how you've successfully led similar initiatives in the past.

Showcase Your Collaboration Skills: Since this role involves working closely with various teams, emphasise your ability to collaborate effectively. Share examples of how you've partnered with others to drive successful change and ensure everyone is on board with the process.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to convey your ideas and avoid jargon unless it's relevant to the role. This will help us understand your qualifications quickly.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you can ensure all your details are captured correctly and we can easily review your application against our criteria.

How to prepare for a job interview at The Royal British Legion

✨Know Your Change Management Framework

Familiarise yourself with change management methodologies and frameworks relevant to the role. Be ready to discuss how you would apply these in practice, especially in relation to the Royal British Legion's 10-year strategy.

✨Showcase Your Collaborative Skills

Prepare examples of how you've successfully collaborated with project managers and subject-matter experts in previous roles. Highlight your ability to lead actionable change management plans and ensure effective communication throughout the change journey.

✨Demonstrate Impact Analysis Experience

Be prepared to discuss your experience with impact analysis and evaluation. Think of specific instances where you've measured the success of change initiatives and how you ensured that changes were embedded and sustained.

✨Ask Insightful Questions

Prepare thoughtful questions about the Change & Transformation team and their current projects. This shows your genuine interest in the role and helps you understand how you can contribute to their goals effectively.

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