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- Tasks: Support beneficiaries facing complex challenges like homelessness and mental health issues.
- Company: Join the Royal British Legion, a leading charity supporting those who served in the Armed Forces.
- Benefits: Enjoy 28 days paid holiday, flexible working options, and generous pension contributions.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This role is home-based with travel across the North East for face-to-face meetings.
The predicted salary is between 28800 - 43200 £ per year.
The Royal British Legion’s Advocacy and Complex Needs Service currently operates in England, Wales, Scotland and Ireland and provides responsive, holistic, and person-centred support to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk.
As an Advocacy and Complex Needs Advisor, you will be responsible for managing a complex beneficiary caseload, supporting and working alongside beneficiaries across the North East, providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives. Led by the Advocacy and Complex Needs Manager, you will form part of the Advocacy and Complex Needs North East team, working in collaboration with wider regional team members across the UK as required.
The role is home-based, with the requirement to travel for beneficiary face-to-face appointments and other organisational meetings and training across the North East.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Advocacy and Complex Needs Advisor employer: The Royal British Legion
Contact Detail:
The Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advocacy and Complex Needs Advisor
✨Tip Number 1
Familiarise yourself with the specific challenges faced by beneficiaries in the North East. Understanding local issues related to homelessness, mental health, and addiction will help you connect better with potential clients and demonstrate your commitment to their needs.
✨Tip Number 2
Network with professionals in the sector, such as social workers, mental health practitioners, and local charities. Building relationships with these individuals can provide valuable insights and referrals that may enhance your effectiveness in the role.
✨Tip Number 3
Stay updated on the latest policies and practices related to advocacy and complex needs support. This knowledge will not only prepare you for the role but also show your dedication to continuous learning and improvement in your field.
✨Tip Number 4
Prepare to discuss your experience with case management and advocacy during interviews. Be ready to share specific examples of how you've successfully supported individuals facing complex challenges, as this will highlight your suitability for the position.
We think you need these skills to ace Advocacy and Complex Needs Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Advocacy and Complex Needs Advisor position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in advocacy, support work, or dealing with complex needs. Use specific examples to demonstrate your ability to manage challenging situations and support beneficiaries effectively.
Showcase Your Skills: Make sure to showcase skills that are particularly relevant to this role, such as communication, empathy, problem-solving, and teamwork. Provide concrete examples of how you've used these skills in past roles.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in working for The Royal British Legion. Mention why you are passionate about supporting veterans and their families, and how you can contribute to their mission.
How to prepare for a job interview at The Royal British Legion
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Advocacy and Complex Needs Advisor. Familiarise yourself with the challenges faced by beneficiaries, such as homelessness and mental health issues, so you can discuss how your skills align with their needs.
✨Show Empathy and Compassion
This role requires a high level of empathy and understanding. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations.
✨Highlight Collaborative Skills
Since the position involves working with a team and collaborating with other regional members, emphasise your ability to work well with others. Share specific instances where teamwork led to successful outcomes.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the organisation's approach to advocacy and support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
