Senior Highways Inspection Officer in Windsor

This is a full-time, permanent role with hybrid working, and a salary of £39,526 - £43,613 per annum.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunities given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Senior Highways Inspection Officer to join our Highway Services team.

The Role:

There are 5 direct line reports into this role. This role reports directly to the Highway Contracts & Maintenance Manager. Please note that a Learning Agreement is in place for this role. This outlines the repayment terms applicable if an employee leaves the Council within 24 months of completing a funded qualification. In such circumstances, the employee will be required to repay a proportion of the course fees on a pro-rata basis, as detailed in the agreement. Successful candidates will be required to review and sign this agreement.

Your role will involve:

• Managing the team of Highway Inspectors, overseeing the daily activities, inspections, and budget management.
• Conduct scheduled and ad hoc highway safety inspections (carriageways, footways, car parks, etc.) and accurately record safety and service defects.
• Investigate customer enquiries and complaints, ensuring timely resolution and promoting service excellence.
• Assist with highway claims, including gathering evidence and attending court if required.
• Organise and oversee repair works, ensuring adherence to budget and council responsibilities.
• Ensure compliance with legal, safety and council policies, particularly the Highways Act 1990.

What we are looking for:

• Someone who holds a Highway Safety Inspection C & G 6033 with Lantra skills card, has experience of carrying out Highway Inspections and holds a NRSWA qualification.
• The ability to work with minimal supervision in a busy office environment whilst prioritising and organising a varying workload.
• The ability to lead a team, manage & prioritise workloads.
• Ability to communicate effectively in both written and verbal form with all levels of people including dissatisfied customers.
• Experience/knowledge in the planning of a street works site relating to signing, lighting, guarding and site safety.

What we offer:

• 32 days annual leave
• Flexible working including a hybrid working pattern for a better work-life balance.
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.