At a Glance
- Tasks: Support individuals experiencing homelessness and help them access vital services.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant and innovative community.
- Benefits: Enjoy 32 days annual leave, a generous pension scheme, and employee discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in outreach work and strong communication skills are preferred.
The predicted salary is between 34962 - 38791 £ per year.
We have an exciting opportunity for a Rough Sleeping Resettlement Officer to join us! This is a full‑time, permanent role with a salary of £34,962 – £38,791 per annum.
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
The role
You will be responsible for providing essential support to individuals experiencing homelessness, with a particular focus on those who are rough sleeping, hospital discharges, ex‑offenders, and vulnerable complex customers. Your primary objective will be to help them access the fastest route off the streets. In addition, you will be required to join outreach sessions during early morning (5–9 am) to target those sleeping rough and support them to engage with available services. The successful candidate will be proactive, promote an innovative approach to problem solving, and be able to provide high‑quality support and guidance to a multi‑disciplinary team.
What we are looking for
- Relevant experience in outreach work or a related field preferred.
- Demonstrated experience in providing support to individuals experiencing homelessness with complex needs.
- Strong communication and interpersonal skills, with cultural sensitivity and empathy.
- Ability to work independently and as part of a team.
- Excellent organisational and time management skills.
- Proficiency in relevant software and data‑management systems.
- Fluency in languages other than English is a plus.
- A commitment to maintaining the highest standards of client confidentiality and data protection.
What we offer
- 32 days annual leave.
- Generous Local Government Pension scheme includes life cover (3 times the annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all, as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces, or have been part of any formal care system up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements for the role.
Rough Sleeper Resettlement Officer in Thatcham employer: The Royal Borough of Windsor & Maidenhead
The Royal Borough of Windsor and Maidenhead (RBWM) is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 32 days of annual leave, a robust pension scheme, and access to various discounts, RBWM empowers its staff to make a meaningful impact in the community while enjoying a fulfilling work-life balance. Located in a vibrant area with rich cultural heritage and proximity to London, this role provides unique opportunities to engage with diverse populations and contribute to innovative solutions for homelessness.
Contact Details:
The Royal Borough of Windsor & Maidenhead Recruitment Team
