At a Glance
- Tasks: Support the operation of civic buildings and ensure a welcoming environment for all.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant and innovative local authority.
- Benefits: Enjoy 32 days annual leave, a generous pension scheme, and employee discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Experience in facilities or customer service roles is a plus; flexibility and good communication are key.
The predicted salary is between 25706 - 27306 £ per year.
We have an exciting opportunity for a Facilities Operative to join us! This is a full-time, permanent office based role with a salary of £25,706 - £27,306 per annum.
About us: The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
This is an excellent opportunity for an enthusiastic Facilities Operative to join our Property Services team.
The Role: Reporting to the Facilities Operations Lead, you will support the day-to-day operation of civic and corporate buildings across the borough, helping to ensure they remain safe, welcoming and operational for staff, residents, councillors and visitors. This is a varied, hands on and public facing role involving room setups, building checks, post duties, safety support and general soft facilities management tasks. You will work as part of a wider facilities rota supporting civic, ceremonial and corporate functions across council buildings.
Your role will involve:
- Opening and securing council buildings and carrying out basic safety and building checks
- Setting up rooms and supporting meetings, civic functions and events
- Supporting post room, delivery and consumables duties across council buildings
- Assisting residents, visitors and staff with enquiries and wayfinding
- Supporting building safety arrangements including fire alarm checks and emergency procedures
What we are looking for:
- Experience working in a facilities, caretaking, building support or customer facing environment
- A reliable and flexible approach with the ability to work as part of a rota system
- Good communication and customer service skills
- Ability to work independently and use initiative when responding to operational issues
- Ability to undertake physical duties including lifting, moving and room setup activities independently
What we offer:
- 32 days annual leave
- Office based working role with regular satellite site attendance required across the borough
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
- Free employee parking close to the offices
- Give As You Earn scheme
- Instant Reward Scheme to recognise and reward innovative achievement
- Employee Assistance Programme providing counselling, advice and information
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: 16 – 19 June 2026
If you wish to discuss this position informally, please contact Gary Ellis, Corporate Estates and Facilities Manager on gary.ellis@rbwm.gov.uk
Facilities Operative in Thatcham employer: The Royal Borough of Windsor & Maidenhead
The Royal Borough of Windsor and Maidenhead (RBWM) is an exceptional employer, offering a supportive and inclusive work environment that values collaboration and innovation. As a Facilities Operative, you will enjoy generous benefits such as 32 days of annual leave, a robust Local Government Pension scheme, and access to various employee discounts, all while contributing to the vibrant community in one of the UK's most culturally rich areas. With opportunities for personal growth and a commitment to diversity, RBWM is dedicated to fostering a rewarding career for its employees.
Contact Details:
The Royal Borough of Windsor & Maidenhead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operative in Thatcham
✨Tip Number 1
Get to know the company! Research RBWM and its values. Understanding their mission and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the work environment, plus it shows your enthusiasm for joining the team.
✨Tip Number 3
Prepare for practical scenarios! Since the Facilities Operative role involves hands-on tasks, think about how you'd handle specific situations, like room setups or safety checks. Practising these scenarios can give you an edge in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Facilities Operative in Thatcham
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous experience you have in facilities management or customer service. We want to see how your background aligns with the role of Facilities Operative, so don’t hold back on sharing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit.
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention the key responsibilities and skills listed in the job description, and explain how you meet them. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Royal Borough of Windsor & Maidenhead
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Operative role. Familiarise yourself with the day-to-day tasks mentioned in the job description, like room setups and safety checks. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role involves assisting residents and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've successfully handled enquiries or resolved issues. This will show that you can communicate effectively and provide a welcoming environment.
✨Demonstrate Flexibility and Reliability
The job requires a reliable and flexible approach, especially since you'll be part of a rota system. Be ready to share instances where you've adapted to changing circumstances or taken initiative in previous roles. This will highlight your ability to work independently and as part of a team.
✨Prepare Questions for the Interviewer
Having questions ready shows your interest in the role and the organisation. Ask about the team dynamics, the types of events you'll support, or how success is measured in this position. This not only gives you valuable insights but also demonstrates your proactive attitude.
