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- Tasks: Support residents with housing benefits and council tax applications while ensuring accuracy.
- Company: Local council dedicated to helping the community thrive.
- Benefits: Flexible working hours, generous pension scheme, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong customer service skills and attention to detail required.
- Other info: Join a collaborative team focused on community support and growth.
The predicted salary is between 30000 - 42000 £ per year.
A local council in the UK is seeking an enthusiastic Benefits Officer to join their Revenues and Benefits Service. This role involves providing high-quality support to residents needing financial assistance with housing benefit and council tax.
Key responsibilities include:
- Processing applications
- Maintaining accuracy under tight deadlines
The ideal candidate will possess:
- Strong customer service skills
- Excellent communication abilities
- A meticulous attention to detail
The position offers a collaborative work environment with generous benefits including flexible working and a pension scheme.
Benefits Specialist: Housing & Council Tax Support in Thatcham employer: The Royal Borough of Windsor & Maidenhead
Contact Detail:
The Royal Borough of Windsor & Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Specialist: Housing & Council Tax Support in Thatcham
✨Tip Number 1
Network like a pro! Reach out to people in the local council or similar roles on LinkedIn. A friendly chat can open doors and give you insider info about the job.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing benefits and council tax support. We want you to show off your expertise and passion for helping residents!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Benefits Officer. This will help you feel confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates like you!
We think you need these skills to ace Benefits Specialist: Housing & Council Tax Support in Thatcham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in benefits support. We want to see how your skills align with the role of Benefits Specialist, so don’t hold back on showcasing your customer service and communication abilities!
Be Detail-Oriented: Since this role requires meticulous attention to detail, ensure your application is free from errors. We appreciate a well-organised application that reflects your ability to maintain accuracy under pressure, just like you would in the job!
Show Enthusiasm: Let your passion for helping residents shine through in your application. We’re looking for someone who’s genuinely excited about providing financial assistance, so don’t hesitate to express why this role matters to you!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at The Royal Borough of Windsor & Maidenhead
✨Know Your Benefits Inside Out
Make sure you brush up on the specifics of housing benefits and council tax support. Familiarise yourself with the latest regulations and common issues residents face. This will show your enthusiasm and readiness to tackle the role head-on.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or resolved conflicts, as this will demonstrate your ability to support residents effectively.
✨Attention to Detail is Key
Since accuracy is crucial in processing applications, be ready to discuss how you ensure precision in your work. You might want to share specific methods or tools you use to maintain high standards, which will highlight your meticulous nature.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the challenges the Revenues and Benefits Service faces. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
