At a Glance
- Tasks: Monitor and improve recycling, waste, and cleansing services in your local area.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant and innovative council.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real difference in your community while enjoying a supportive work environment.
- Qualifications: Understanding of environmental services and strong communication skills required.
The predicted salary is between 32962 - 36791 £ per year.
Overview
We have an exciting opportunity for an Environmental Services Monitoring Officer to join us! This is a full-time, permanent role based out and about in the borough with hybrid working, and a salary of £32,962 - £36,791 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economicallyproductive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
This is an excellent opportunity for an enthusiastic Environmental Services Monitoring Officer to join our Environmental Services team.
The Role:
This role will report into the Waste & Cleansing Contracts Manager and will carry out the day to day monitoring of the council’s recycling, waste and cleansing service contracts for an allocated geographical area and liaise with contractors to resolve issues.
Your role will involve
- Identifying service failures and issues and taking appropriate action.
- Investigating and responding to service delivery complaints and resolving or escalating as required.
- Ensuring performance data is recorded to support decision-making and contract management.
- Assisting in the monitoring of leisure and grounds maintenance contracts.
- Providing administration and data support for contracts and projects.
- Providing advice and information to any local groups, individuals, council officers and members, landowners and other organisations.
- Supporting activity to increase the involvement of residents, schools and community groups in looking after their areas so that cleaner and greener neighbourhoods are self-sustaining.
What we are looking for:
- A good understanding of environmental services, including recycling and waste management.
- Ability to deal with difficult situations calmly and effectively.
- Experience of working with suppliers monitoring the effectiveness of contracts.
- The ability to work with minimal supervision in a busy environment whilst prioritising and organising a varying workload.
- Experience of investigating and responding to complaints and service requests.
- Excellent communication skills, in person and in writing.
What we offer
- 32 days annual leave
- Flexible working including a hybrid working pattern for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Week beginning 17th November 2025
If you wish to discuss this position informally, please contact Anna Humphries, Waste & Cleansing Contracts Manager on anna.humphries@rbwm.gov.ukanna.humphries@rbwm.gov.uk
To apply please click the Apply Now link below.
Environmental Services Monitoring Officer in Thatcham employer: The Royal Borough of Windsor & Maidenhead
The Royal Borough of Windsor and Maidenhead (RBWM) is an exceptional employer, offering a collaborative and inclusive work environment that values creativity and innovation. With flexible hybrid working options, generous annual leave, and a robust Local Government Pension scheme, employees enjoy a healthy work-life balance while contributing to the community in a culturally rich area. The borough's commitment to employee growth and recognition through various reward schemes makes it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
The Royal Borough of Windsor & Maidenhead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Environmental Services Monitoring Officer in Thatcham
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like The Royal Borough of Windsor & Maidenhead that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like The Royal Borough of Windsor & Maidenhead that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like The Royal Borough of Windsor & Maidenhead. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like The Royal Borough of Windsor & Maidenhead when they search for candidates.
We think you need these skills to ace Environmental Services Monitoring Officer in Thatcham
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with The Royal Borough of Windsor & Maidenhead's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Environmental Services Monitoring Officer.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research The Royal Borough of Windsor & Maidenhead and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that The Royal Borough of Windsor & Maidenhead is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Environmental Services Monitoring Officer.
How to prepare for a job interview at The Royal Borough of Windsor & Maidenhead
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with The Royal Borough of Windsor & Maidenhead.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at The Royal Borough of Windsor & Maidenhead.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of The Royal Borough of Windsor & Maidenhead. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
