At a Glance
- Tasks: Maintain and develop the website, manage online forms, and assist with customer enquiries.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant and innovative local authority.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Other info: Inclusive workplace that values diverse talent and offers excellent career growth.
- Why this job: Be part of a dynamic team making a real difference in the community.
- Qualifications: Self-motivated with strong organisational skills and a good understanding of IT.
The predicted salary is between 30193 - 34104 £ per year.
We have an exciting opportunity for a Digital Support Officer to join us!
This is a full-time, fixed term role of up to 12 months (to cover maternity leave) with hybrid working, and a salary of £30,193 - £34,104 per annum.
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country.
The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.
RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often onus, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic
Digital Support Officer to join our Digitalteam.
Therole
You will be part of a small team based within our IT department, reporting to a Senior Digital Development Officer.
Your role will involve
- Help maintain and develop the website and associated systems, including the development and maintenance of online forms and workflows.
- Act as an escalation point for first-line enquiries and communicating with customers as needed.
What we are looking for
- Someone who is self-motivated and competent to work on their own initiative.
- Excellent organisational and time-management skills.
- The ability to plan, deliver, and monitor tasks in accordance with agreed-upon deadlines and results while effectively managing conflicting and competing objectives.
- A good general knowledge and understanding of IT and technology.
- A positive attitude, meticulous attention to detail, and a customer-centric approach.
What we offer
- 32 days annual leave.
- Flexible working including a hybrid working pattern for a better work-life balance.
- Generous Local Government Pension scheme includeslife cover(3times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme torecognise and rewardinnovativeachievement.
- Employee Assistance Programme providing counselling, adviceand information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations.
As an equal opportunities' employer, we encourage applications from allas we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates
- Week commencing 2 November 2026
- #J-18808-Ljbffr
Digital Support Officer employer: The Royal Borough of Windsor & Maidenhead
The Royal Borough of Windsor and Maidenhead is an excellent employer, offering a supportive work culture that values teamwork and continuous improvement. With hybrid working options and a commitment to employee growth, you will have the opportunity to develop your skills in a dynamic finance team while enjoying the benefits of working in a picturesque location known for its rich history and community spirit.
Contact Details:
The Royal Borough of Windsor & Maidenhead Recruitment Team
