Contract Management and SRM Officer

Strengthen how we manage our contracts, build lasting supplier partnerships and deliver value for our residents. As our new Contract Management and Supplier Relationship Management (SRM) Officer, you will lead on developing best practice in contract management across RBKC, improving performance, building relationships with suppliers and achieving value for money. You will support the Council in meeting Public Procurement Regulations (2025) and work on cross‑cutting issues such as Social Value, carbon reduction, modern slavery and innovation.

Working Style: You will be based in the Borough 3 days a week, playing a key role in serving the local community at the heart of the Strategic Procurement Service.

Responsibilities:

• Act as the Council’s Practice Lead for contract management, driving continuous improvement of standards across all departments.
• Embed the Council’s Contract Management Framework, support contract owners to deliver high‑quality outcomes and build a consistent, professional approach to supplier management.
• Provide expert advice on contract delivery, KPIs, governance and supplier risk, monitoring performance across the organisation.
• Train and support colleagues to develop a community of contract managers, sharing learning and good practice.
• Support the Council’s medium‑term financial strategy, identifying opportunities for greater efficiency, increased income and smarter contract outcomes, including complex commercial or negotiation matters.
• Shape new policies and guidance, leading on market and supplier risk assessments, and advice on complex commercial matters.
• Support work linked to the Grenfell Inquiry recommendations, ensuring our contract management approach reflects accountability and excellence.

Qualifications:

• Proactive, commercially minded professional with strong experience with contracts and suppliers in public or private sector.
• Strong communication and relationship‑building skills, ability to work collaboratively across the Council.
• Analytical ability to assess complex contractual and commercial arrangements, apply sound judgement and negotiate effectively.
• Excellent organisational and project‑management skills, balancing multiple priorities.
• Experience providing training or guidance to colleagues is an advantage.
• Commitment to continuous professional development (CPD) in contract and supplier relationship management.
• Commitment to the Council’s values – Putting Communities First, Respect, Integrity and Working Together.

Why join us: RBKC is a growing, ambitious Strategic Procurement team focused on delivering smarter, sustainable outcomes for residents. This role gives the freedom and responsibility to shape contract management across the organisation, influencing high‑quality, efficient services for our communities. You will work on some of the Council’s most important contracts, build relationships that deliver measurable financial and social value, and access training, mentoring and a professional network. Work in a hybrid pattern, typically three days a week in the office, with flexibility and collaboration.

About us: Kensington and Chelsea is a diverse community focused on supporting residents, strengthening our approach and creating a fairer borough. We pride ourselves on providing services with care, competence, integrity and working together to build a greener, safer, fairer borough.

Interview details: Interviews will take place 1st December 2025. Ready to join us? We are committed to fair, transparent and consistent pay practices. New hires start at the minimum of the advertised salary range, with annual increases up to the top of the pay scale. Employees receive cost‑of‑living pay rises and we reserve the right to close the vacancy early. We are a Disability Confident Employer and welcome applications from all community members. Please apply online, explaining how you meet the requirements set out in the person specification and job description. Ready to join us? If you share our values and have the skills to contribute, we’d love to hear from you. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.