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- Tasks: Book appointments, greet patients, and provide effective telephone triage.
- Company: Friendly health clinic in Reading with a dynamic team.
- Benefits: Flexible hours and a supportive work environment.
- Why this job: Make a difference in patient care while developing your customer service skills.
- Qualifications: Excellent communication and interpersonal skills required.
- Other info: Great opportunity for those passionate about healthcare.
The predicted salary is between 24000 - 36000 £ per year.
A health clinic in Reading seeks a full-time band 2 Receptionist to join the busy Reception team. The role requires booking appointments, greeting patients, and providing effective telephone triage.
Essential skills include:
- Excellent communication
- Interpersonal abilities
- A positive attitude toward customer service
This is an excellent opportunity for candidates looking to work in a friendly and dynamic environment with flexible hours.
Compassionate NHS Receptionist | Patient Care & Triage in Reading employer: The Royal Berkshire
Contact Detail:
The Royal Berkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate NHS Receptionist | Patient Care & Triage in Reading
✨Tip Number 1
Make sure to research the clinic before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, being able to articulate your thoughts clearly and positively will set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of a friendly smile! When you meet the team, let your positive attitude shine through. It’s all about creating a welcoming atmosphere for patients.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and personality, so don’t miss out on the chance to land that perfect job with us.
We think you need these skills to ace Compassionate NHS Receptionist | Patient Care & Triage in Reading
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you’re passionate about working in patient care. Share any relevant experiences that highlight your commitment to providing excellent service and support to patients.
Highlight Your Communication Skills: Since this role involves a lot of interaction with patients, make sure to emphasise your communication skills. Use examples from previous jobs or experiences where you’ve successfully communicated with others, especially in a busy environment.
Be Personable and Positive: We love a positive attitude! In your application, convey your friendly nature and how you handle stressful situations with a smile. This will show us that you’re a great fit for our dynamic team.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at The Royal Berkshire
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Receptionist in a health clinic entails. Familiarise yourself with the responsibilities like booking appointments and telephone triage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled difficult situations or provided exceptional customer service. This will demonstrate your interpersonal abilities and positive attitude.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an upset patient or managing a busy reception desk. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if the clinic is the right fit for you.
