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- Tasks: Join our Pharmacy Homecare Team to assist with prescription processing and administrative support.
- Company: The Royal Berkshire NHS Foundation Trust is a leading healthcare provider in the region.
- Benefits: Gain valuable experience, receive training, and enjoy flexible working hours including weekends.
- Why this job: Make a real impact on patient care while developing your skills in a supportive environment.
- Qualifications: Experience in an office setting is essential; homecare experience is a plus but not required.
- Other info: Opportunity to support BTEC Level 2 Certificate for Pharmacy Support Staff.
The predicted salary is between 28800 - 43200 £ per year.
Band 3 – Pharmacy Homecare Services Senior Assistant
This is an exciting opportunity for a reliable, self-motivated and enthusiastic applicant to join our expanding office-based Pharmacy Homecare Team to assist with the smooth running of the Pharmacy Homecare service.
Working with a wide variety of stakeholders, this post requires the processing and flow of information which is essential for the timely, safe and efficient provision of patient focused Homecare Medicines Services.
The department provides homecare activity across the Trust processing invoices relating to outsourced homecare services that deliver medication directly to the patient\’s home.
Prior experience working in a homecare team is desirable, but not essential.
The ideal candidate must have experience working in an office-based environment and have good communication and organisational skills. You must be flexible and able to work well in an environment of change, be computer literate and have attention to detail.
Here in Pharmacy we strive to deliver an efficient, safe and resourceful service to our patients. The successful candidate will have the opportunity to develop their skills in many aspects of the Pharmacy service and will be expected to take part in our lock up and weekend duties as per rota.
If you believe you are the right person for the job, we welcome your application!
The successful candidate will work as a key member of the Pharmacy Homecare team supporting the day-to-day processing of prescriptions and invoices via the Pharmacy computer system.
The individual will be an active member of the team and will:
- Assist with the smooth running of the Pharmacy Homecare service.
- Ensure accurate processing of homecare prescriptions.
- Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
- Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
- Answer/resolve/escalate queries as appropriate.
- Assist in the investigation and resolution of complaints and incidents.
- Respect and maintain confidentiality of patient information at all times.
- Provide general administrative support to the department.
As part of this role you will be required to work weekends and bank holidays on a rota basis. Additional training will be provided. This post will support the BTEC Level 2 Certificate in the Principles & Practice for Pharmacy Support Staff or equivalent, for staff who do not already have this.
The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006. It was the first Foundation Trust in the South Central Strategic Health Authority. The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading’s biggest employer.
For further details / informal visits contact: Name: Emily Coulsting Job title: Deputy Lead Technician – Homecare Services Email address: emily.coulsting@royalberkshire.nhs.uk Telephone number: 01183228794
Monday – Friday 09:00 – 16:00 #J-18808-Ljbffr
Pharmacy Homecare Services Senior Assistant employer: The Royal Berkshire
Contact Detail:
The Royal Berkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Homecare Services Senior Assistant
✨Tip Number 1
Familiarise yourself with the Pharmacy Homecare Services and the specific duties of a Senior Assistant. Understanding the workflow and key responsibilities will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current employees in the Pharmacy Homecare Team. Reach out on professional platforms like LinkedIn to gain insights about the team dynamics and expectations, which can give you an edge in your application.
✨Tip Number 3
Highlight your organisational and communication skills in conversations. Since the role involves liaising with various stakeholders, showcasing your ability to manage information flow effectively will be crucial.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. The job requires working in a changing environment, so think of examples from your past experiences where you've successfully navigated change.
We think you need these skills to ace Pharmacy Homecare Services Senior Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Pharmacy Homecare Services Senior Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Even if you don't have direct experience in homecare, emphasise any relevant office-based roles or administrative tasks you've performed. Showcase your communication and organisational skills, as well as your ability to work in a changing environment.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the organisation. Mention specific examples of how you can contribute to the smooth running of the Pharmacy Homecare service and your commitment to patient care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and clearly presented, as attention to detail is crucial for this role.
How to prepare for a job interview at The Royal Berkshire
✨Show Your Organisational Skills
As a Pharmacy Homecare Services Senior Assistant, you'll need to demonstrate strong organisational skills. Be prepared to discuss how you've managed multiple tasks in previous roles, especially in an office environment. Use specific examples to illustrate your ability to prioritise and maintain accuracy under pressure.
✨Communicate Effectively
Good communication is key in this role, as you'll be liaising with various stakeholders. During the interview, practice clear and concise communication. You might want to prepare a few scenarios where you successfully resolved queries or collaborated with clinical teams to ensure timely service delivery.
✨Emphasise Flexibility and Adaptability
The job requires flexibility and the ability to work in a changing environment. Be ready to share experiences where you've adapted to new processes or changes in your workplace. Highlight your willingness to take on weekend and bank holiday shifts as part of the team.
✨Demonstrate Attention to Detail
Attention to detail is crucial for processing prescriptions and invoices accurately. Prepare to discuss how you ensure accuracy in your work. You could mention any systems or methods you use to double-check your work and prevent errors, which is vital in a healthcare setting.
