Events Assistant

Events Assistant

Full-Time 14.8 - 14.8 £ / hour (est.) No working from home possible
The Royal Air Force Museum

At a Glance

  • Tasks: Assist in set-up, operations, and pack-down of public events at the London site.
  • Company: The Royal Air Force Museum is a national museum and registered charity focused on sharing the RAF story.
  • Benefits: Earn £14.80 per hour with guaranteed part-time hours and opportunities for overtime until March 2027.
  • Other info: This seasonal position guarantees 10 hours per year with potential for more.
  • Why this job: Join a dynamic team to engage visitors through exciting events like the Barnet Food Festival.
  • Qualifications: Experience in customer service and teamwork is essential for this role.

The predicted salary is between 14.8 - 14.8 £ per hour.

We are looking to recruit three Events Assistants to join our team based at our London site. The role is seasonal, part-time (10 guaranteed hours per year with plenty of opportunity for overtime up to 31 March 2027). In return, you will receive a salary of £14.80 per hour.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity. We have two public sites in the Midlands and London and a stored collection at Stafford. Our purpose is to share the RAF story – past, present and future – using the stories of its people and our collections to engage, inform and inspire. Our vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives. Our museum commitments are the golden thread that run through everything that we do. These are: Health and Wellbeing, Equity, Diversity and Inclusion, Sustainability.

The Museum is looking for 3 Events Assistants to support its events programme. This is an on-site role based at our London site. The postholder will contribute towards the set-up, operations and pack-down of public events as the museum looks to offer new and exciting events for our visitors. This could see them support children as they build Airfix models, contribute towards the museum’s flagship event (The Barnet Food Festival) or take the lead on the operations of the annual paper aeroplane contest. An extremely varied role, Events Assistants may be asked to support commercial events as well.

Key responsibilities

  • Provide high standards of proactive and reactive customer care
  • Support the set-up and pack-down of activities associated with the public events programme
  • Enrich the visitor experience by assisting in the delivery of the museum’s public events programme, which may include but is not limited to Airfix Model 2 Club, school holiday workshops and other activities associated with large-scale commercial events
  • Take payment of any on-the-day sales associated with the public events programme
  • Supervise and support Event Maker volunteers
  • Discretely and sensitively safeguard the security of visitors, colleagues and Museum assets, responding to heightened incident measures as appropriate, in line with Museum policy and procedures

Person specification

  • Demonstrable experience in a public facing environment including customer service
  • Demonstrable experience of working in a team, including knowledge and information sharing
  • Ability to work with energy and pace to get tasks done

Application dates

Closing date for applications: 24 June 2026. Interviews will take place on 3 July 2026.

Events Assistant employer: The Royal Air Force Museum

The Royal Air Force Museum is an exceptional employer, offering a unique opportunity to engage with the rich history of the RAF while fostering a culture of inclusivity and innovation. Located in London, our hybrid work environment supports employee well-being and professional growth, providing access to diverse learning and engagement initiatives that inspire both staff and visitors alike. Join us in our mission to share the RAF story and make a meaningful impact in the community.

The Royal Air Force Museum

Contact Details:

The Royal Air Force Museum Recruitment Team

We think you need these skills to ace Events Assistant

Customer Service
Teamwork
Event Management
Proactive Communication
Attention to Detail
Problem-Solving
Time Management