At a Glance
- Tasks: Manage patient records, support palliative care teams, and handle practice communications.
- Company: Join The Roxton Practice, a supportive GP practice with a focus on teamwork.
- Benefits: Flexible working environment, opportunities for growth, and a chance to make a difference.
- Other info: Dynamic role with a strong emphasis on communication and confidentiality.
- Why this job: Be part of a caring team that impacts patient care and community health.
- Qualifications: GCSE equivalent education and experience in a patient-facing role preferred.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an Administrator with outstanding people skills, a caring and compassionate nature, excellent communication skills, and a desire to learn in an ever-changing environment. The role supports smooth operation of the practice and contributes to delivering high-quality patient care.
Main duties of the job:
- Oversee and manage the entire process for deceased patients within practice systems.
- Administration for the palliative care Multi-Disciplinary Team (MDT), ensuring meetings are organised and documented — preparing and circulating agendas, accurately recording discussions and decisions.
- Manage the Long Term Conditions (LTC) system to support patient care, including booking appointments from the LTC register using Ardens reports and reviewing patient records.
- Handle patient record requests under Subject Access Requests, ensuring full compliance with the Data Protection Act 2018 and GDPR.
- Assist with scanning, read coding and summarising.
- Handle all incoming practice emails and system tasks promptly and accurately, ensuring they are processed and prioritised.
- Assign pathology results to the appropriate clinicians and ensure screening results are accurately filed.
- Consistently follow established practice protocols to ensure accuracy and reliability in all administrative and clinical support tasks.
- Manage the practice’s social media presence to ensure timely, accurate, and engaging communication with patients and the wider community — creating and scheduling posts, responding to inquiries, monitoring engagement, and ensuring all content complies with NHS guidelines, data protection regulations, and the practice’s communication policies.
About us:
The Roxton Practice is a large GP practice with 3 sites at Immingham, Weelsby View and Keelby. Administrators are required to be highly motivated and flexible. The practice highly values effective team working and is a supportive and understanding environment.
Qualifications:
- Good general standard of education equivalent to GCSE.
Experience:
- Experience of working within the NHS / a GP Practice / Primary Care.
- Proven ability to work in a patient/customer facing environment.
- Ability to develop and sustain personal relationships with a wide range of individuals and within groups.
- Excellent oral, numerical and written skills.
- Computer literate.
- Understanding and acceptance of the need for strict confidentiality.
- Ability to deal sensitively with members of the public.
- Ability to judge the importance of information and respond accordingly.
- Able to work under pressure and to agreed deadlines.
Administrator in Grimsby employer: The Roxton Practice
The Roxton Practice is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for Administrators who are passionate about patient care. With opportunities for professional growth within a large GP practice across three sites, employees benefit from a dynamic environment that values effective teamwork and compassionate service. The practice also encourages innovation in communication through social media, allowing staff to engage with the community while adhering to NHS guidelines.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Grimsby
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The Roxton Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The Roxton Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The Roxton Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator in Grimsby
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Roxton Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The Roxton Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Roxton Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Roxton Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Roxton Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Roxton Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
