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- Tasks: Welcome visitors and provide excellent customer service at Rowans Hospice.
- Company: Rowans Hospice, a caring community-focused organisation.
- Benefits: Gain valuable experience, meet new people, and make a difference.
- Why this job: Be the friendly face that makes everyone feel at home.
- Qualifications: No specific qualifications needed, just a warm smile and great communication skills.
- Other info: Flexible volunteering hours available on Wednesdays, Fridays, and Sundays.
The predicted salary is between 13 - 16 £ per hour.
The Reception Volunteer is part of the Facilities Department which is headed up by the Facilities Manager.
We currently have the following vacancies:
- Wednesdays: The first Wednesday of each month 4.30pm-7.30pm
- The fourth Wednesday of each month 4.30pm-7.30pm
- The fifth Wednesday of each month (when it falls) 4.30pm-7.30pm
- Fridays: Every Friday 4.30pm-7.30pm
- Sundays: The second Sunday of the month 12.30pm-4.30pm
- The fifth Sunday of the month (when it falls) 12.30pm-4.30pm
The role is to provide a warm welcome to staff, volunteers and visitors to Rowans Hospice and is pivotal in providing high quality customer service and front of house functions ensuring that you act as the first point of contact for all enquiries from internal and external customers so that they are handled efficiently and courteously.
If this volunteering role is of interest to you, please complete the online application form. If you require more information, call the Volunteer Services Team on 02392 250001, and ask for ext 381.
Front Desk Volunteer - Warm Welcome & Front-of-House in Waterlooville employer: The Rowans Hospice
Contact Detail:
The Rowans Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Volunteer - Warm Welcome & Front-of-House in Waterlooville
✨Tip Number 1
Make sure to research Rowans Hospice and its mission. Knowing the ins and outs of the organisation will help you connect with the team and show your genuine interest during any conversations.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can create a warm welcome. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Don’t hesitate to reach out to the Volunteer Services Team if you have questions. A quick call can clarify any doubts and shows your enthusiasm for the role. Plus, it’s a great way to make a good impression!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in and ensures it goes directly to the right people. Plus, it shows you’re tech-savvy and ready to jump in!
We think you need these skills to ace Front Desk Volunteer - Warm Welcome & Front-of-House in Waterlooville
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our warm welcome at Rowans Hospice.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We’re looking for someone who can provide high-quality customer service, so share any past experiences that showcase your skills in this area.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Front Desk Volunteer position. We can’t wait to hear from you!
How to prepare for a job interview at The Rowans Hospice
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Front Desk Volunteer. Familiarise yourself with the key tasks like providing a warm welcome and handling enquiries. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Since this role is all about high-quality customer service, think of examples from your past experiences where you've excelled in this area. Be ready to share specific situations where you made someone feel welcomed or resolved an issue effectively.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. This shows your interest in the role and the organisation. You might want to ask about the team dynamics or how they measure success in the volunteer role. It’s a great way to engage with the interviewer!
✨Be Personable and Approachable
As the first point of contact, it’s essential to come across as friendly and approachable. Practice your body language and smile! A warm demeanour can go a long way in making a positive impression during your interview.