At a Glance
- Tasks: Support daily shop operations and deliver excellent customer service.
- Company: Join Rowans Hospice, a community-focused charity making a real difference.
- Benefits: Competitive pay, generous holiday, career development, and free parking.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team helping local families in need.
- Qualifications: Must be 18+, with a passion for customer satisfaction.
The predicted salary is between 12.43 - 12.43 £ per hour.
We have an exciting opportunity for a Sales Assistant to join the team at our Lee-on-the-Solent Shop on a 16 hour fixed term contract for six months. In addition, you may be asked to provide cover for annual leave and absence during the week, so a flexible approach is essential to support the needs of the business.
If you are a commercially-minded and community-focused individual with the capability to develop and lead a high level of customer satisfaction through excellent customer service, we would love to hear from you.
Our Sales Assistants support our Shop Managers in every aspect of the day-to-day running of the shop; they maintain excellent housekeeping and visual merchandising standards so as to continue to ensure the sustainability of the retail income stream for the Charity. The post will also involve regular manual handling including heavy lifting, due to the nature of the Shop and donations.
Please note that the successful post holder will need to be aged 18 or over, this is due to the responsibilities of the role, including key holder responsibilities.
You will have the opportunity to work with a friendly team of staff and volunteers who provide a reliable source of income, enabling Hospice care and support to the local community when it matters most.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
What we Offer
- Company pension (NHS pension retained if transferring from NHS)
- Health & wellbeing programme
- Employee Assistance Programme
- Free parking
- DSE equipment & uniforms provided
- Generous holiday allowance
- Career development opportunities
- Blue Light Card membership
Join Our Team
Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds.
Closing date: 20/01/2026
Interview date: TBC
Sales Assistant – Lee-on-the-Solent employer: The Rowans Hospice
The Rowans Hospice is an exceptional employer, offering a supportive work culture that prioritises employee growth and development in the rewarding field of fundraising. Located in Purbrook, we provide our team with opportunities to make a meaningful impact while enjoying a collaborative environment that values each individual's contributions and fosters long-term relationships with our supporters.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant – Lee-on-the-Solent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Rowans Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant – Lee-on-the-Solent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Rowans Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Rowans Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Rowans Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Rowans Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Rowans Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Rowans Hospice!
