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- Tasks: Join us as a Housekeeper Assistant, ensuring cleanliness and comfort for patients and visitors.
- Company: Rowans Hospice provides compassionate care to those facing life-limiting illnesses in South East Hampshire.
- Benefits: Enjoy flexible hours, a generous holiday allowance, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a caring and respectful atmosphere.
- Qualifications: No prior experience needed; training will be provided, but attention to detail is essential.
- Other info: Work part-time with a team that values compassion and community support.
Housekeeper AssistantPermanent Part- Time Role20 hours per week (please see days and hours below) – Please note all Bank Holidays are worked on a Rota Basis – Weekends and Bank Holidays will receive Enhancements for hours worked:Week 1 Wednesday 08:00 – 13:00Thursday 08:00 – 13:00Friday08:00 – 13:00Saturday 09:00 – 14:00Sunday 09:00 – 14:00Week 2 Wednesday 08:00 – 13:00Thursday 08:00 – 13:00Friday 08:00 – 13:00About UsAt Rowans Hospice, we provide free person-centred care and support to people in South East Hampshire (including Portsmouth, Gosport, and Fareham) affected by life-limiting and progressive illness.Our team of specialist health care professionals aims to maximise comfort and quality of life for patients and their families, from initial diagnosis and into bereavement, with services provided within the Hospice, at home, and through the Rowans Living Well Services.Since being established in 1994, we aim to provide a space where families can enjoy special moments and create precious memories together. At the heart of everything we do is compassion – because we understand that kindness and understanding make the biggest difference of all.Whilst our care is provided free of charge, we are in fact a charity, and 90% of our income is generated by legacies, donations, fundraising and our Retail shops.In addition to our workforce across our Clinical, Retail and Business Support teams, we also rely on a dedicated team of volunteers to help us deliver our many different services to people at the most vulnerable time in their lives.Job SummaryHousekeeping Assistants are vital to the smooth running of the Hospice, playing a key role in maintaining high standards of cleanliness and infection control throughout all areas. This includes clinical areas, offices, visitor spaces, and public facilities.The role requires compassion, attention to detail, and a commitment to upholding the dignity, privacy, and comfort of our patients and visitors. You will work as part of a supportive team and contribute to the calm and welcoming environment that underpins the Hospice’s ethos of care.Cleaning experience and use of Scrubbing/Buffer machines desirable, however training will be given on all machineryMain Duties and Responsibilities
- Carry out cleaning duties to a high standard, in line with Hospice procedures and infection control policies.
- Ensure all clinical and public areas are clean, hygienic, and welcoming.
- Use cleaning equipment safely and responsibly, reporting any faults or maintenance issues promptly.
- Follow colour-coding systems and cleaning schedules accurately.
- Dispose of waste appropriately, including clinical and confidential waste, following Hospice protocols.
- Replenish consumables such as soap, paper towels, toilet rolls, and hand gel.
- Work flexibly to cover different areas and adapt to the needs of the service.
- Support laundry services as required, including the handling and distribution of clean linen.
- Maintain appropriate records where needed (e.g. cleaning logs).
- Respond to urgent cleaning requests, including spillages or unforeseen situations, calmly and promptly.
- Interact politely and sensitively with patients, visitors, staff, and volunteers.
- Health, Safety and Infection Control
- Adhere to the Hospice’s Health and Safety and Infection Control policies at all times.
- Use PPE appropriately and follow procedures for the safe use of cleaning agents.
- Participate in regular training and updates in infection prevention and control.
- Report any hazards or risks promptly to the Head Housekeeper or Facilities Manager.
Training and EducationAll staff are required to complete mandatory training, much of which is delivered via our online learning platform. Therefore, a basic understanding of computers and the ability to navigate online systems is important. Full support and guidance will be provided to help you complete this training confidently.Additional training may be provided face-to-face or through on-the-job shadowing, depending on the subject. You will also be expected to attend annual updates and participate in relevant departmental or organisational development sessions.General Responsibilities
- Uphold the values and behaviours of Rowans Hospice at all times.
- Maintain confidentiality and protect personal and sensitive data in line with GDPR.
- Work supportively and professionally with all colleagues, volunteers, and service users.
- Contribute to a culture of respect, inclusion, and continuous improvement.
- Undertake any reasonable duties requested by the Head Housekeeper or Facilities Manager to support the smooth running of the service.
- This job role profile is not exhaustive and may be subject to reasonable change following discussion.
What we OfferIn addition to working for a meaningful cause, we provide:️Company pension (NHS pension retained if transferring from NHS)️Health & wellbeing programme️Employee Assistance Programme️Free parking️DSE equipment & uniforms provided️Generous holiday allowance️Career development opportunities️Blue Light Card membershipClosing Date: 29 August 2025Interview Dates: Week Commencing 08 September 2025 (TBC) #J-18808-Ljbffr
Housekeeper Assistant employer: The Rowans Hospice
Contact Detail:
The Rowans Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Rowans Hospice. Understanding their commitment to compassion and care will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight any previous cleaning experience you have, especially in healthcare settings. If you’ve used scrubbing or buffer machines before, make sure to mention this as it shows you can hit the ground running.
✨Tip Number 3
Be prepared to discuss how you handle sensitive situations. Since you'll be working in a hospice environment, demonstrating your ability to interact compassionately with patients and families is crucial.
✨Tip Number 4
Show your willingness to learn and adapt. Mention any past experiences where you had to quickly adjust to new procedures or environments, as this role requires flexibility in covering different areas.
We think you need these skills to ace Housekeeper Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: If you have previous cleaning or housekeeping experience, make sure to detail this in your CV. Mention any specific duties you performed that relate to maintaining cleanliness and infection control, as these are crucial for this role.
Showcase Your Soft Skills: Emphasise your compassion, attention to detail, and ability to work as part of a team. These qualities are essential for the Housekeeper Assistant role at Rowans Hospice, so provide examples of how you've demonstrated these traits in past experiences.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is important for this position.
How to prepare for a job interview at The Rowans Hospice
✨Show Your Compassion
As a Housekeeper Assistant, compassion is key. Be prepared to discuss how you can contribute to a caring environment and share any relevant experiences where you've demonstrated kindness and understanding.
✨Highlight Attention to Detail
This role requires a keen eye for cleanliness and hygiene. During the interview, mention specific examples of how you've maintained high standards in previous cleaning roles or any relevant experience that showcases your attention to detail.
✨Familiarise Yourself with Infection Control Policies
Understanding infection control is crucial in a healthcare setting. Brush up on basic infection control practices and be ready to discuss how you would implement these in your daily tasks as a Housekeeper Assistant.
✨Demonstrate Flexibility and Teamwork
The role involves working as part of a team and adapting to various needs. Share examples of how you've successfully worked in a team environment and your willingness to be flexible with your duties and hours.
