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- Tasks: Coordinate donation collections and deliveries while providing excellent customer service over the phone.
- Company: Join Rowans Hospice, a charity dedicated to providing vital care and support to the local community.
- Benefits: Flexible hours, gain experience in retail, and make a real difference in people's lives.
- Why this job: Be part of a friendly team and contribute to essential hospice services in your community.
- Qualifications: No specific qualifications required, just enthusiasm and a willingness to help.
- Other info: This role is perfect for high school and college students looking to gain experience.
We have an exciting opportunity at our Farlington Warehouse to join the Retail Business Support team as a Donation Collection & Delivery Phone Coordinator Volunteer. Various hours available Monday – Friday.
If you are enthusiastic about Retail and would like to offer some time each week, then why not join our team of dedicated volunteers? You will have the opportunity to work with a friendly team of staff and volunteers who provide a reliable source of income, enabling Hospice care and support to the local community when it matters most.
Responsibilities include:
- Customer service via the telephone
- Booking in collections and deliveries
- Booking collections in on the system
- Working with the Retail Business Support Team
Apply now and take the first step towards a rewarding career with a Charity that provides vital Hospice care services to the community of Portsmouth and South East Hampshire.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
Please note previous applications will not be considered.
Donation Collection & Delivery Phone Coordinator Volunteer employer: The Rowans Hospice
Contact Detail:
The Rowans Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Donation Collection & Delivery Phone Coordinator Volunteer
✨Tip Number 1
Familiarise yourself with the mission and values of Rowans Hospice. Understanding their commitment to providing vital care will help you convey your enthusiasm for the role during any conversations.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves customer service via phone, being able to communicate clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. The role offers various hours, so showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Network with current or past volunteers if possible. They can provide insights into the role and the team dynamics, which can help you tailor your approach when applying.
We think you need these skills to ace Donation Collection & Delivery Phone Coordinator Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Donation Collection & Delivery Phone Coordinator Volunteer position. Tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for retail and volunteering. Explain why you want to join Rowans Hospice and how your skills can contribute to their mission of providing vital care services.
Highlight Relevant Experience: If you have previous experience in customer service or volunteer roles, make sure to highlight this in your CV. Use specific examples to demonstrate your ability to handle phone communications and coordinate logistics effectively.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for a role involving communication with the public.
How to prepare for a job interview at The Rowans Hospice
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the charity's mission during the interview. Talk about why you want to support hospice care and how it resonates with your values.
✨Demonstrate Strong Communication Skills
As a Donation Collection & Delivery Phone Coordinator, you'll be on the phone a lot. Prepare to showcase your communication skills by practising clear and friendly responses to common customer queries.
✨Familiarise Yourself with the Role
Read up on the responsibilities of the position and think about how your previous experiences relate. Be ready to discuss how you can contribute to the team and improve the donation process.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the team and their goals.
