At a Glance
- Tasks: Lead a team to provide compassionate care and support for residents in an Extra Care Scheme.
- Company: Join a dedicated organisation focused on enhancing the lives of vulnerable individuals.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDR’s.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, e.g., literacy assessments, interviewing, etc.
- Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc.
Personal Attributes:
- Excellent communication skills.
- Good planning and organisational skills.
- Experience of financial management.
- Sound understanding of good care principles.
- Skills in assessment and care planning.
- Negotiating skills.
- Ability to cope with pressure.
- Even tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To be able to develop and maintain the quality control system.
- Risk assessing skills.
- Needs assessment and support planning skills.
- Contractual compliance.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs.
- To be able to establish and maintain effective working relationships.
- To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme.
- To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety.
Senior Care & Support Team Lead employer: The Rowan Organisation
As a Senior Care & Support Team Lead at our Extra Care Scheme, you will be part of a compassionate and dedicated team that prioritises the dignity and independence of our Service Users. We offer a supportive work culture with ongoing training and development opportunities, ensuring you can grow in your role while making a meaningful impact in the lives of others. Located in a vibrant community, our organisation values collaboration and innovation, providing a fulfilling environment for both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Care & Support Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Senior Care & Support Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care principles and legislation. We want you to be able to showcase your understanding of the needs assessment and support planning skills that are crucial for this role.
✨Tip Number 3
Don’t forget to highlight your communication and organisational skills during interviews. These are key competencies for the Senior Care & Support Team Lead position, so make sure to share examples of how you've successfully managed teams and built relationships in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Care & Support Team Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in care and support. We want to see how your skills align with the responsibilities outlined in the job description, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to connect with others. Share examples of how you've built effective relationships in previous roles, as this will resonate well with us.
Highlight Your Organisational Skills:This position requires good planning and organisational skills, so be sure to mention any experience you have in managing staff rotas or coordinating care plans. We love seeing candidates who can juggle multiple tasks while keeping everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Care Principles
Make sure you brush up on the key care principles relevant to the role. Understand how to preserve dignity, privacy, and independence for service users. Being able to discuss these principles confidently will show that you’re aligned with the organisation's values.
✨Demonstrate Communication Skills
Since excellent communication is crucial, prepare examples of how you've effectively communicated with staff, service users, and external agencies in the past. Think about specific situations where your communication made a positive impact on care delivery.
✨Showcase Your Planning Abilities
Be ready to discuss your experience with planning and organising workloads. You might be asked how you would manage staff rotas or conduct needs assessments, so have some strategies in mind that demonstrate your organisational skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and cope with change. Think of examples from your previous roles where you successfully navigated challenges, particularly in a care setting, and be prepared to explain your thought process.
