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- Tasks: Welcome patients and manage appointments in a busy healthcare environment.
- Company: A dedicated Primary Care Centre focused on high-quality patient care.
- Benefits: Competitive salary aligned with NHS Band 2/3 and supportive team culture.
- Other info: Join a dynamic team with opportunities for growth and training.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 23615 - 28093 £ per year.
Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Leek
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front‑of‑house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day‑to‑day tasks
- Ensuring confidentiality and compliance with NHS policies
About You
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Leek) employer: The Rowan Organisation
Contact Detail:
The Rowan Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Leek)
✨Tip Number 1
Make sure to research the Primary Care Centre before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients, so being warm and professional is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've managed multiple tasks or handled pressure in previous roles to demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, don’t hesitate to reach out to us via email or phone – we’re here to help!
We think you need these skills to ace Receptionist - PCC (Leek)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in healthcare or customer service. We’re looking for someone who can handle patient queries with ease, so give us examples of how you've done this before.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find and understand. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Rowan Organisation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with the key tasks like managing appointment bookings and handling patient queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the first point of contact for patients, it's crucial to highlight your excellent communication and interpersonal skills. Prepare examples from your past experiences where you've successfully interacted with customers or patients, showcasing your ability to create a welcoming environment.
✨Stay Calm Under Pressure
Working in a busy healthcare setting can be challenging. Think of situations where you've had to remain calm and organised under pressure. Share these experiences during your interview to show that you can handle the fast-paced environment of a Primary Care Centre.
✨Be Ready to Discuss IT Skills
While training will be provided for NHS software, it's important to express your confidence in using IT systems. Brush up on any relevant software you've used in the past and be prepared to discuss how quickly you can adapt to new technologies.