At a Glance
- Tasks: Manage overnight operations and ensure guest satisfaction at a luxury hotel.
- Company: Join a family-owned, B-Corp certified hotel in the stunning Cotswolds.
- Benefits: Enjoy a competitive salary, 30 days holiday, and exclusive discounts.
- Other info: Great opportunity for career growth in a beautiful rural setting.
- Why this job: Be part of a diverse team committed to wellbeing and guest experiences.
- Qualifications: Must have own transport and a passion for hospitality.
The predicted salary is between 32136 - 32136 € per year.
The Rowan Organisation is seeking a dedicated Night Supervisor for their beautiful hotel, The Fish, located in the Cotswolds. This role involves managing overnight operations, ensuring guest satisfaction, and performing guest check-ins.
The position offers a competitive salary of £32,136 per year, with additional benefits such as:
- 30 days holiday
- recognition awards
- various discounts
Candidates must have their own transport due to the rural location. Join a family-owned, B-Corp certified company committed to diversity and wellbeing.
Overnight Operations Lead - Luxury Cotswold Hotel employer: The Rowan Organisation
The Rowan Organisation is an exceptional employer, offering a supportive and inclusive work culture at The Fish, a stunning luxury hotel in the picturesque Cotswolds. With a commitment to employee wellbeing, you will enjoy generous benefits including 30 days of holiday, recognition awards, and discounts, alongside opportunities for personal and professional growth within a family-owned, B-Corp certified company that values diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Operations Lead - Luxury Cotswold Hotel
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Fish or similar hotels. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest satisfaction shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you memorable!
✨Tip Number 3
Be prepared for situational questions! Think about how you’d handle various overnight scenarios, from managing a late check-in to dealing with unexpected issues. This will show you’re ready for anything that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Overnight Operations Lead - Luxury Cotswold Hotel
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see why you're excited about working at The Fish and how you can contribute to our guest experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in overnight operations or guest services. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Rowan Organisation
✨Know the Hotel Inside Out
Before your interview, make sure you research The Fish thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only impress the interviewers but also help you understand how you can contribute to guest satisfaction.
✨Showcase Your Night Owl Skills
As an Overnight Operations Lead, you'll need to demonstrate your ability to manage operations during the night. Prepare examples from your past experiences where you've successfully handled late-night challenges or ensured guest comfort during odd hours.
✨Highlight Your People Skills
Guest satisfaction is key in this role, so be ready to discuss how you handle guest interactions. Share specific instances where you've gone above and beyond to resolve issues or enhance a guest's experience, especially during night shifts.
✨Prepare Questions About Company Culture
Since The Rowan Organisation values diversity and wellbeing, come prepared with questions that show your interest in their culture. Ask about their approach to employee wellbeing or how they celebrate diversity within the team. This shows you're aligned with their values.
