At a Glance
- Tasks: Coordinate care services, support staff, and ensure compliance with care standards.
- Company: Join a dedicated team in a supportive care environment.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to learn and grow in the care sector.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care settings and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Duties and Responsibilities:
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person-centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide ‘hands on’ care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes:
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications:
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer-focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Scheme Coordinator - Havering in London employer: The Rowan Organisation
As a Scheme Coordinator in Havering, you will join a supportive and compassionate team dedicated to providing high-quality care within an Extra Care Scheme. Our company prioritises employee growth through ongoing training opportunities and a collaborative work culture that values effective communication and teamwork. With a focus on re-abling and person-centred care, we offer a fulfilling environment where your contributions directly impact the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Coordinator - Havering in London
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in Extra Care Schemes. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss how your experience aligns with the role. Use examples from your past that highlight your ability to manage staff and ensure compliance.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t wait around. Apply straight away and follow up with a quick email to express your enthusiasm. It shows you're keen and organised!
✨Tip Number 4
Prepare for the unexpected! Interviews can throw curveballs, so practice answering tricky questions about handling pressure and change. Being calm and collected will impress your potential employers.
We think you need these skills to ace Scheme Coordinator - Havering in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Scheme Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since effective communication is key in this role, don’t forget to demonstrate your writing skills in your application. Keep it clear and concise, and make sure to proofread for any typos or errors before hitting send!
Highlight Relevant Experience:Share specific examples from your past work that relate to the duties mentioned in the job description. Whether it's managing staff or liaising with external agencies, we want to see how you've successfully handled similar responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the key duties like managing staff, ensuring compliance, and maintaining effective communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your People Skills
As a Scheme Coordinator, you'll need to build rapport with both staff and clients. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. Highlighting your ability to communicate effectively will set you apart from other candidates.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've handled challenging situations in a fast-paced environment. Think of specific instances where you had to make quick decisions or adapt to changes. This will showcase your ability to cope under pressure, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to care, training opportunities, and team dynamics. This not only shows your interest but also helps you assess if the company aligns with your values and career goals.
