Carer Complex Neurological Support in London

Carer Complex Neurological Support in London

London Full-Time 40000 - 50000 € / year (est.) No home office possible
The Rowan Organisation

At a Glance

  • Tasks: Provide one-to-one support to a woman with complex needs in her home.
  • Company: Direct Payments Employer offering flexible, home-based roles.
  • Benefits: Earn Β£20 per hour with flexible hours, including part-time and full-time options.
  • Other info: Ideal for those who are calm, reliable, and emotionally intelligent.
  • Why this job: Make a real difference in someone's life while working in a supportive environment.
  • Qualifications: Experience in care/support work and strong communication skills required.

The predicted salary is between 40000 - 50000 € per year.

Location: London (home-based)

Hours: Flexible (part-time / full-time, including potential evenings/weekends)

Rate: Β£20 per hour

Employer: (Direct Payments Employer)

About the Role

We are seeking a highly reliable, experienced, and emotionally intelligent Support Worker to provide consistent one-to-one support to a woman with complex physical, cognitive, and emotional needs. This role requires a professional who can deliver structured, person-centred care within a busy family home environment.

The client has experienced a recent bereavement and requires ongoing support not only with daily living tasks, but also with maintaining motivation, structure, and emotional stability. The role requires someone who is calm, grounded, and able to provide both practical and emotional support without becoming overwhelmed or reactive.

About the Client

The client lives with a combination of restricted mobility, neurodivergence, and cognitive challenges affecting memory and organisation. She is able to walk short distances but relies on a wheelchair for longer distances. She requires structured support with daily routines and benefits from consistency, predictability, and clear communication. She lives in a family home with young children, so the ability to work professionally within a dynamic household is essential. She responds best to individuals who are warm, positive, emotionally stable, and able to maintain a calm and reassuring presence.

Key Responsibilities

  • Provide consistent one-to-one support within the home environment
  • Assist with all activities of daily living, including personal care where required
  • Support mobility safely, including wheelchair use where appropriate
  • Prepare meals and support nutrition and hydration
  • Maintain a clean, organised, and safe home environment (light housekeeping duties)
  • Provide emotional support and maintain a calm, stable presence
  • Support the client in maintaining daily structure and routine
  • Monitor wellbeing and identify any changes in physical, emotional, or cognitive presentation
  • Accurately report concerns, incidents, or risks in a timely manner
  • Follow all agreed care plans, risk assessments, and instructions
  • Maintain strict confidentiality and professional boundaries at all times
  • Work independently while remaining accountable to the employer

Safeguarding & Professional Standards

The postholder must demonstrate a clear understanding of safeguarding responsibilities and duty of care. Any concerns regarding risk, harm, or changes in circumstances must be reported immediately. The Support Worker must maintain professional boundaries, respect privacy, and adhere to confidentiality at all times.

Person Specification

Essential:

  • Proven experience in care/support work
  • Experience supporting individuals with complex or cognitive needs
  • Strong verbal and written English communication skills
  • Ability to remain calm under pressure and manage challenging situations
  • Ability to follow instructions and structured routines precisely
  • Reliable, punctual, and professionally accountable
  • Ability to work independently without constant supervision
  • Emotionally intelligent and non-reactive

Desirable:

  • Experience with neurological conditions
  • Understanding of neurodivergence (e.g. autism, ADHD)
  • Experience working in family/home environments
  • Driving licence
  • Degree or equivalent experience in a relevant field (e.g. Psychology, Health & Social Care, Social Work, Nursing)

Working Conditions

This role is based in a private home and may involve lone working. The environment can be busy and requires flexibility and professionalism. Physical tasks may include light manual handling, household tasks, and mobility support. Working hours are flexible and will be agreed based on need. There may be a requirement for occasional evenings or weekends.

Expectations

This is a high-responsibility role requiring consistency, reliability, and professionalism. The successful candidate must be able to integrate into an established support structure without disrupting routines or creating instability. The role does not suit individuals who require constant direction, struggle with boundaries, or become emotionally reactive in high-pressure situations.

How to Apply

To apply, please contact EatoRachelDooley@outlook.com directly with a CV and cover letter. Applications should include a brief summary of experience and suitability for the role.

Please note that this advert has been placed on behalf of one of our Service User. Should your application be successful, you will be directly employed by the customer and not PeoplePlus.

Carer Complex Neurological Support in London employer: The Rowan Organisation

As a Direct Payments Employer, we pride ourselves on fostering a supportive and flexible work environment that prioritises the well-being of both our clients and employees. Our home-based roles in London offer the unique opportunity to make a meaningful impact in the lives of individuals with complex needs, while also providing flexible hours that can accommodate your lifestyle. We are committed to professional development and emotional intelligence, ensuring that our carers not only thrive in their roles but also contribute positively to the family dynamics they support.

The Rowan Organisation

Contact Detail:

The Rowan Organisation Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Carer Complex Neurological Support in London

✨Tip Number 1

Get to know the company and the role inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to the role. Think about how your experience aligns with the specific needs of the client, especially around emotional intelligence and support.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Carer Complex Neurological Support in London

Emotional Intelligence
Person-Centred Care
Communication Skills
Calmness Under Pressure
Ability to Follow Instructions
Reliability
Punctuality

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your relevant experience in care and support work. We want to see how your skills match the needs of the role, so don’t be shy about showcasing your background with complex or cognitive needs.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've provided emotional support and maintained calm in challenging situations.

Showcase Your Communication Skills:Since strong verbal and written communication is key, make sure your application is clear and well-structured. We appreciate a good flow, so keep it professional yet personable!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!

How to prepare for a job interview at The Rowan Organisation

✨Know Your Client's Needs

Before the interview, take some time to understand the specific needs of the client you'll be supporting. Familiarise yourself with complex neurological conditions and how they affect daily living. This will show your potential employer that you're not just qualified, but genuinely interested in providing tailored support.

✨Demonstrate Emotional Intelligence

During the interview, be prepared to discuss scenarios where you've had to manage emotional situations. Share examples that highlight your ability to remain calm and supportive under pressure. This role requires someone who can provide emotional stability, so showcasing your experience in this area is crucial.

✨Highlight Your Flexibility

Since the role offers flexible hours, emphasise your availability and willingness to work evenings or weekends if needed. Mention any previous experiences where you adapted to changing schedules or worked in dynamic environments, as this will reassure the employer of your reliability.

✨Ask Insightful Questions

Prepare thoughtful questions about the client's routines and preferences. Inquire about the family dynamics and how you can best integrate into their home. This not only shows your proactive approach but also your commitment to providing person-centred care.