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- Tasks: Welcome patients and manage appointments in a busy healthcare environment.
- Company: A dedicated Primary Care Centre focused on high-quality patient care.
- Benefits: Competitive salary aligned with NHS Band 2/3 and supportive team culture.
- Other info: Training provided for NHS software; great opportunity to grow in a dynamic setting.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 23615 - 28693 £ per year.
Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Leek
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front‑of‑house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day‑to‑day tasks
- Ensuring confidentiality and compliance with NHS policies
About You
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Leek) employer: The Rowan Organisation
Contact Detail:
The Rowan Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Leek)
✨Tip Number 1
Make sure you research the Primary Care Centre and understand their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about patient-focused care.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face patients see. We recommend rehearsing a warm and professional introduction to make a great first impression.
✨Tip Number 3
Prepare for common interview questions related to customer service and handling difficult situations. Think of examples from your past experiences that highlight your communication skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Receptionist - PCC (Leek)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to express why you’re passionate about providing excellent patient care!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in healthcare. We love seeing how your skills can transfer to our busy Primary Care Centre, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. Remember, we’re looking for organised individuals!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s get started!
How to prepare for a job interview at The Rowan Organisation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with key tasks like managing appointment bookings and handling patient queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the first point of contact for patients, it's crucial to highlight your excellent communication and interpersonal skills. Prepare examples from your past experiences where you've successfully interacted with customers or handled difficult situations. This will show that you can create a welcoming environment.
✨Stay Calm Under Pressure
Working in a busy healthcare setting can be challenging. Think of scenarios where you had to remain calm and organised under pressure. Share these stories during your interview to illustrate your ability to handle a fast-paced environment effectively.
✨Be Ready to Discuss IT Skills
While training will be provided for NHS software, it's important to express your confidence in using IT systems. Brush up on any relevant software you've used in the past and be prepared to discuss how you can quickly adapt to new technologies.