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- Tasks: Lead IT systems and support teams to enhance business operations.
- Company: Join a market leader in social value measurement and reporting.
- Benefits: Enjoy a competitive salary, private medical cover, and 25 days annual leave plus your birthday off.
- Why this job: Make a real impact on social change while working in a flexible environment.
- Qualifications: Experience in IT management and strong knowledge of Microsoft 365 required.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 55000 - 60000 £ per year.
We’re hiring due to continued growth creating a newly strengthened IT leadership role at the heart of our business. Enjoy hybrid working in London, a salary of £55–60k, private medical cover, 25 days annual leave + your birthday off, ethically invested pension matched up to 5%, paid volunteering days and the chance to help unlock billions in social value across the UK.
About Social Value Portal: Since launching in 2014, we’ve become the UK market leader in social value measurement and reporting, supporting public, private and voluntary sector organisations to deliver meaningful, measurable impact. Through our Social Value TOM System, digital collaboration tools, consultancy services and learning academy, we’ve already helped unlock over £60bn in social value, with an ambition to reach £100bn and beyond.
This is a hands‑on IT Manager role where you’ll take ownership of the systems that underpin how our people work every day. You’ll combine strategic oversight with practical delivery, ensuring our technology is secure, reliable and genuinely supports the business as we scale.
What You’ll Be Doing:
- Own and administer core platforms including Microsoft 365, HR and finance systems.
- Manage system configuration, integrations, vendors, and full platform lifecycle.
- Negotiate and manage IT contracts, licences, renewals, and service performance.
- Deliver responsive, customer-focused technical support (remote and on-site), escalating to third parties as needed.
- Support security, compliance, and audits (GDPR, Cyber Essentials, ISO27001), and contribute to business continuity and disaster recovery.
- Partner with teams across the business to understand needs and recommend effective technology solutions.
What You’ll Bring:
- Proven experience in an IT Manager, Senior IT Support, or IT Operations role.
- Strong knowledge of business systems in particular Microsoft 365.
- Experience managing third-party suppliers, budgets, and service delivery.
- Confident, pragmatic troubleshooter with a calm approach.
- Good understanding of cyber security, risk, and compliance.
- Clear communicator with a collaborative mindset.
Working Pattern & Location:
- Hours: Full-time, permanent (9:00-5:30 Monday – Friday)
- Location: London (Albert Embankment)
- Hybrid working: 3–4 days per week office-based
Social Value Portal is an equal opportunities employer. We actively encourage applications from people from disadvantaged backgrounds, including those living with disabilities and those with prior convictions.
Ready to Make an Impact? If you want to use your IT expertise to support meaningful social change while working in a flexible, values‑led organisation - we’d love to hear from you.
IT Manager employer: The Rowan Organisation
Contact Detail:
The Rowan Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for an IT Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Social Value Portal is all about making a positive impact, think about how your skills can contribute to their mission. Tailor your answers to show you’re not just a fit for the role, but also for their culture.
✨Tip Number 3
Practice your technical skills! As an IT Manager, you'll need to demonstrate your expertise in systems like Microsoft 365. Set up mock scenarios where you troubleshoot common issues or manage system configurations to showcase your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Social Value Portal.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Manager role. Highlight your experience with Microsoft 365 and any relevant projects that showcase your strategic oversight and hands-on skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about social value and how your IT expertise can help us achieve our goals. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a confident troubleshooter, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Tech Inside Out
Make sure you’re well-versed in the core platforms mentioned in the job description, especially Microsoft 365. Brush up on your knowledge of system configuration and integrations, as you might be asked to discuss how you’ve managed these in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Be ready to explain your thought process and the steps you took to resolve issues, especially in relation to security and compliance matters.
✨Understand Their Mission
Familiarise yourself with Social Value Portal’s goals and achievements. Knowing about their impact on social value measurement will help you align your answers with their mission and demonstrate your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your understanding of the role and the company. Inquire about their current IT challenges or future projects, which will not only impress them but also give you a clearer picture of what to expect.
