At a Glance
- Tasks: Lead a vibrant team, support clients, and promote engaging activities in a community care setting.
- Company: Care Support, a trusted provider with over 20 years of experience in personalised care.
- Benefits: Up to 28 days holiday, flexible hours, and ongoing training opportunities.
- Other info: Join a dynamic team and enjoy a bright, spacious workplace with fantastic clients.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly environment.
- Qualifications: Experience in care supervision and good communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to have more Time to Care in one location – rather than often commuting? We work to inspire vibrant community hubs that enrich our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and physically active. Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, we have now developed into a specialist Extra Care provider, delivering personalised Extra Care and support to over 800 clients in the South East and continuing to grow.
The Role
No two days are the same and your responsibilities will range from undertaking spot checks, audit, supporting and supervising a team of care workers. You may be undertaking general care duties and advising on or providing specialist care and support according to the Care Plan. The role is available on a Full-Time basis, with a 37-hour work week between Monday to Sunday, on a rota-basis. Working variable hours may mean that your shifts can change weekly, dependent on your rota. It might also mean that you may work within one of our other schemes (based in Romford) from time to time. Please note that the business is open during bank holidays and so we would need you to work on some bank holidays. Any bank holidays that you do work will be added back into your accrued holiday and can be taken at another time.
The Team
You will work within our Extra Care scheme – which means that you will work in one location for an entire shift – offering you less time commuting and more time to care! This is one of our younger and larger schemes, situated within an up-to date purpose-built building, offering our team a bright, spacious and nicely decorated environment to work in. The team is also a vibrant, friendly and happy team, as they really enjoy the fantastic clients they get to work with. This scheme has a separate staff room with all the facilities you will need and where you can have your lunch and breaks. We have some young and lovely residents that we work with, mainly supporting them with learning disabilities, so the care team is normally involved with promoting game evenings, exercise classes and activities, when not supporting with care. This is a very exciting role, which will help you to increase your care and general medical knowledge as you will work with GP’s, social workers, physio therapists, occupational therapists, district nurses and mental health workers.
About You
- We are ideally looking for previous experience of supervision in a residential / domiciliary care setting.
- A formal care qualification, such as QCF/ NVQ Level 2 or 3, would be beneficial.
- You have good verbal and written communication skills and are naturally empathic, with an ability to build rapport with your colleagues and with clients.
- It is important that you are even-tempered, naturally able to cope with pressure.
- Good negotiation, planning and organisational skills would also benefit you in this role.
Please note that you will need an Enhanced DBS check in order to provide care support. We can accept a DBS from the Update Service or assist you with a check.
Benefits for you
- Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata).
- A competitive pension scheme to help you plan for the future.
- Flexible working hours and local work.
- We will invest and provide you with 2 x days FREE (face to face) Induction Training plus further E-Learning & Workbooks following which, on completion, you will receive a Care Training Certificate.
- We will also continue to support your development throughout your career with us, through refresher training, knowledge and opportunities to develop your career within the care sector.
- It is important that you are willing to undergo continuous training and supervision when required – and we will in turn offer you regular support and recognition.
If you are passionate about supporting customers and genuinely want to provide good care, we can offer you a career working in a friendly and supportive environment so please get in touch with us today! Care Support is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check.
Team Leader - Thurrock in Grays employer: The Rowan Organisation
Care Support is an exceptional employer that prioritises the well-being of both its clients and staff, offering a vibrant work culture in a modern, purpose-built facility in Thurrock. With a strong commitment to employee development, you will benefit from comprehensive training, flexible working hours, and a supportive team environment that fosters personal growth and job satisfaction. Join us to make a meaningful impact in the lives of our clients while enjoying a rewarding career with up to 28 days of paid holiday and a competitive pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Thurrock in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care support. Think about your experiences and how they relate to the role of Team Leader. We want you to shine and show off your skills!
✨Tip Number 3
Don’t forget to showcase your personality! When you’re in an interview, let your passion for care and support come through. We’re looking for someone who’s not just qualified but also genuinely cares about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant team at Care Support.
We think you need these skills to ace Team Leader - Thurrock in Grays
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the role of Team Leader, so don’t hold back on showcasing your care experience!
Show Your Passion:Let your enthusiasm for providing care shine through in your written application. We love candidates who are genuinely passionate about making a difference in clients' lives, so share why you’re excited about this opportunity!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, as we appreciate a well-structured application that’s easy to read. Remember, first impressions count!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Rowan Organisation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader in the Extra Care scheme. Familiarise yourself with the specific duties mentioned in the job description, such as supervising care workers and undertaking spot checks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Since this role involves working closely with clients who may have learning disabilities, it's crucial to convey your empathy during the interview. Share examples from your past experiences where you've built rapport with clients or colleagues, highlighting your ability to connect with others on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and leadership skills. Think about situations where you've had to manage a team under pressure or resolve conflicts. Prepare specific examples that showcase your negotiation, planning, and organisational skills, as these are key for the role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and the types of activities you might organise for residents. This shows your genuine interest in the position and helps you gauge if the environment is the right fit for you.
