At a Glance
- Tasks: Lead supply chain and customer service, ensuring smooth operations and strong relationships.
- Company: OGM, a proud South Wales manufacturer with a supportive team culture.
- Benefits: £30,000–£40,000 salary, company pension, 28 days holiday, and early finish Fridays.
- Other info: Dynamic environment with a focus on teamwork and process improvement.
- Why this job: Join a growing business with real opportunities for leadership and personal development.
- Qualifications: Experience in planning, purchasing, and customer liaison in manufacturing.
The predicted salary is between 30000 - 40000 € per year.
£30,000 – £40,000 | Permanent | Full-time | Office-based
What's included:
- Company pension
- 28 days holiday (including bank holidays)
- On-site parking
- A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard and look after each other. This isn't a role where you'll be a number. As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
- Take full ownership of production planning and scheduling
- Manage sales orders, works orders, purchase orders and delivery schedules
- Liaise directly with customers to manage orders, priorities and delivery commitments
- Manage purchasing and supplier relationships
- Work closely with production and warehouse teams to hit on-time delivery targets
- Identify and implement process improvements across supply chain and customer service
- Support and develop the team around you as the function grows
WHAT YOU'LL BRING
Essential:- Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
- Strong working knowledge of ERP or MRP systems
- A track record of managing delivery schedules and supplier relationships
- Confident communicating with customers, suppliers and internal teams at all levels
- Experience leading or developing a small team
- Exposure to process improvement or systems change projects
BENEFITS AND WORKING ENVIRONMENT
Financial: £30,000–£40,000 salary | Company pension schemeStability: A permanent role with a settled, long-serving team in a growing business
Development: Opportunity to grow the position as the function develops around you
Practical: On-site parking | 28 days holiday including bank holidays | Early finish Fridays
WORKING ARRANGEMENTS
Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SWContract: Permanent | Full-time | Office-based
Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday
Supply Chain and customer Service Lead in Gelligaer employer: The Rowan Organisation
OGM is an exceptional employer located in South Wales, offering a supportive work culture where employees are valued and encouraged to grow. With a focus on employee development, competitive salary, and benefits such as a company pension and generous holiday allowance, this role provides a unique opportunity to take ownership of supply chain and customer service functions while being part of a dedicated team that prides itself on quality and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain and customer Service Lead in Gelligaer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at OGM. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research OGM’s products and their supply chain processes. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and suppliers, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OGM team and ready to take on the challenge.
We think you need these skills to ace Supply Chain and customer Service Lead in Gelligaer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain and Customer Service Lead role. Highlight your experience in planning, purchasing, and customer liaison, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background fits with our needs. Be sure to mention your experience with ERP or MRP systems, as we value that expertise.
Showcase Your Communication Skills:Since this role involves liaising with customers and suppliers, it's important to demonstrate your communication skills. Use clear and concise language in your application, and consider including examples of successful interactions you've had in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Supply Chain Basics
Make sure you brush up on your supply chain knowledge before the interview. Understand the key processes involved in production planning, scheduling, and customer liaison. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your ERP/MRP Experience
Since the job requires a strong working knowledge of ERP or MRP systems, be prepared to talk about your experience with these tools. Bring specific examples of how you've used them to manage delivery schedules or improve processes in your previous roles.
✨Demonstrate Your Communication Skills
This role involves liaising with customers, suppliers, and internal teams, so it's crucial to highlight your communication skills. Think of examples where you've successfully managed relationships or resolved conflicts, and be ready to share those stories during the interview.
✨Prepare for Process Improvement Questions
The company is looking for someone who can identify and implement process improvements. Be ready to discuss any past experiences where you've contributed to efficiency gains or system changes. This will show that you can add value to their operations right from the start.
